Job Description

JobTitle:Sr. Event Technology Project Coordinator

Group/TeamEvent Technology&Registration

Reports to:Manager orSr. Manager(Event Technology&Registration)

Location:Remote within United States

Status:Full-time,Salaried, Exempt

Travel Requirements:20%, domestic/international (passport required)

WHO WE ARE
Opus Agencyis a future-forward full-service global event agency with over 400 team members in the United States, London, Sydney, Singapore, and New Zealand. Our portfolio of clients includes world-shaping brands such as Amazon, Google, Microsoft, Salesforce, ServiceNow, andmanyothers. As we look ahead to 2026 and beyond, our profound opportunity is to shape the future of events in an increasingly AI-infused world. In an era where digital interactions often dominate, the authenticity of real-world connections will become paramount. Events will emerge as the #1 priority for CMOs, driving brand success and fostering deep, meaningful relationships with audiences.

Our Event Technology & Registration team plays a critical role in this vision, partnering with world-shaping brands like Microsoft, Google, and Salesforce, as well as an ever-expanding roster of category creators and fast-growing global brands. With these clients, wedon’tjust respond to change; we shape it by pulling the future forward and leading them into a new era of event marketing. As a Sr. Event Technology Project Manager, you will be at the forefront of this mission, driving innovative and impactful strategies that align with this events-driven vision for the future.

WHAT WE ARE LOOKING FOR

TheSr. Event Technology Project Coordinatorwillfill support roles, workstream lead roles, or lead small project teams within Event Technology & Registration.They mayserve as a lead on small-to-medium scale events,and/orin a support capacity on medium-to-large scale events.

This role is responsible for supporting and project managing event registration and attendee-facing digital platforms.This entailsworkingwith clients and other stakeholders to scope, build, launch and maintain digital event experiences and actively managing the attendee registration process. The Sr. Event Technology Project Coordinator will support event attendees through customer service and manage attendee data and reporting. This role will also support and manage onsite operations for related workstreams,including but not limited tobadge pick-up/attendee check-in, attendee help desk, session scanning deployment, and content management functions through session catalogs and mobile apps.

This role requires the ability to independently manageone’sown work and the ability to manage a small team’s deliverables over extended planning cycles.

The Sr. Event Technology Project Manager will ensure planning deadlinesare proactively met, budgetsare maintained, Opus and client processesare implemented, and client needsare anticipatedand exceeded.

YOU SHOULD HAVE

• 2-3+ years of experience in a relevant roleis required, with preference for experience in corporate events with the following tools: Rainfocus, Swoogo,Stova,Bizzabo, Cvent, Eventbase, Airtable
• Proven experience in coordination of projects or events successfully from concept to execution
• Bachelor'sdegree from four-year institutionispreferred

ESSENTIAL RESPONSIBILITIES

• Lead the customer service workstream within a project, supporting helpdesk personnel, creating resources, and serving as an escalation and triage point
• Mayact asthe primary point of contact for clients, internal stakeholders, and/orvendors for all event technology and registration workstreams 

• Serveasoverall Event Technology and Registration lead on small to mid-sized projects,andservesasaworkstream lead on largeprojects

• Oversee all assigned tasks on multiple concurrent projects across event types 

• Develop,maintain, and drive workback schedules

• Leadand supportthe planning, execution, and closeout of attendee-facing event technology projects primarily for registration websites, but potentially including content/session scheduling, session scanning, exhibitor resource centers, speaker resource centers,andmobile apps

• Demonstrateproficiencyin digital platforms and tools;understandfunctionality, user experience, and troubleshooting; consult clients onuser experiencebest practices with support

• Create andmaintaininternal process documentation, while ensuring all team membersare alignedand following established processes and procedures 

• Manageand supportdocumentation and content for platform/tool builds, translating businessobjectivesinto detailed technical specifications, documented processes, and project plans 

• Leadrecurringclient and team meetings,andparticipateinplatform demos and technical discussions within area of expertise 

• Proactivelyidentifypotential risks and develop robust mitigation strategies, escalating critical issues to senior management as appropriate 

• Deliver projects within time and budgetary requirements 

• Oversee complex onsite deployments, including for badge pick-up, session scanning, and other event technology workstreams 

• Participate ininternaltrainingsandcreatingresources; recommend process and resourceimprovements 
• Note: The Sr. Event Technology Project Coordinator maybe placedin staffing assignments including event technologyproject management/support, registration management/support, housing management/support, and customer service.

SUPERVISORY RESPONSIBILITIES

• Oversees work of temporary staff deployed onsite at events

COMPETENCIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations maybe madeto enable individuals with disabilities to perform the essential functions.

• Displays strong critical thinking, organizational, and analytical capabilities
• Manages own time to meet project deadlines and in a manner that supports others meeting their project deliverables.
• Demonstrates strong verbal and written communication and presentation skills,exhibitingconfidence.
• Ability to effectively prioritize workload on multiple projectsandevents simultaneously
• Successfully perform in high stress, fast-paced environment 
• Accept changes with short notice and tolerate frequent interruptions
• Ability tomaintainhigh levelsof confidentiality.
• Workcooperatively with other employees, vendors, and clients.
• Demonstrate resourcefulness, able to self-direct one’s own learning and development with support of peers and managers.
• Can provide critical, constructive feedback to colleagues in a professional manner.

WHAT YOU CAN EXPECT IN RETURN 

• Full time position 
• Opportunities for growth and development 
• Health & Dental Insurance (choice of plans) 
• 100% Employer paid short-term disability and life insurance 
• Opportunity toelectadditionallife insurance and LTD insurance at employee expense 
• Paid parental leave 
• Opportunity to contribute pre-tax dollars to flexible spending accounts 
• 401(K) with employer match 
• Flexibility in work schedules 
• Generous time off 

HOW WE’LL TAKE CARE OF YOU
Our job titles may span more than one career level. The starting salary for this role is between $60,000 and $70,000.Our salary ranges are based on third-party national average market compensation analysis. The actual salary is dependent uponmanyfactors, such as training, transferable skills, work experience, business needs, and market demands. The salary range is subject to change and maybe modifiedin the future.

NOT SURE IF YOU SHOULD APPLY?
Studies show that those identifying as under-represented individuals might have talked themselves out of applying at this point.Don’tworry about checking every single box. At Opus Agency, weare dedicatedto building a versatile, inclusive team with a variety of backgrounds and a growth mindset - so ifyou’reexcited about this role, but yourpast experiencedoesn’talign perfectly with every single item listed in this job description, we encourage you to apply. You may just be the right candidate for this role, or we may have other roles that better align with your skillset.

PHYSICAL REQUIREMENTS

Individuals willbe requiredto sit forthe majority ofthe day and maybe requiredto stand as needed. May require ability to ambulate primarily on a level surface for periodic periods throughout the day. Individuals maybe requiredto travel via airplane, train, taxi,carand/or other means of transportation, as needed.

The job descriptionis not designedto cover or contain a comprehensive listing of activities, duties or responsibilities thatare requiredof the employee. Duties,responsibilitiesand activities may change, or new ones maybe assignedat any time with or without notice.

OTHER DUTIES AND ACKNOWLEDGEMENT
The above noted job descriptionis not intendedto describe, in detail, the multitude of tasks that maybe assignedbut rather to give the employee/ candidate a general sense of the responsibilities and expectations of the position. Duties, responsibilities, and activities may change at any time with or without notice. This does not create an employment contract, implied or otherwise, other than an "at will" relationship. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Opus Agency does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employmentis decidedbased on qualifications, merit, and business need. Reasonable accommodations maybe madeto enable individuals with disabilities to perform the essential functions.

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