Job Description

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.

The Senior Change Mgmt. Consultant leads the people side of change for complex strategic initiatives across the clinical organization. This role partners with executive sponsors, clinical and operational leaders, project and program managers, and impacted teams to develop and execute integrated change strategies that improve readiness, adoption, and sustained outcomes. The position also strengthens enterprise change management capability by providing coaching, practical tools, and consistent standards across the organization.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree in business, healthcare administration, organizational development, communications, psychology, or a related field
• Prosci Change Management Practitioner certification or comparable recognized change management certification
• 5+ years of progressive experience leading organizational change management for complex, cross-functional initiatives
• Experience measuring adoption, end-user readiness, behavior change, and change effectiveness using qualitative and quantitative data
• Conflict-resolution experience with stakeholders at multiple organizational levels
• Demonstrated experience developing and executing change strategies, stakeholder assessments, change impact assessments, communication plans, training approaches, readiness plans, and reinforcement activities
• Proficient in Microsoft Office Suite, including PowerPoint, Excel, Word, Visio, Teams, and SharePoint
• Demonstrated success influencing executives, leaders, clinicians, and frontline teams without direct authority in a matrixed environment
• Demonstrated solid facilitation, coaching, consulting
• Demonstrated ability to translate strategy and project objectives into practical, audience-specific change and adoption plans
• Demonstrated ability to assess stakeholder needs, resistance, organizational readiness, and impacts to clinical and operational workflows
• Demonstrated executive presence and advanced written, verbal, presentation, facilitation, and relationship-management skills
• Demonstrated ability to work independently, prioritize multiple strategic initiatives, and provide structure in ambiguous or rapidly changing environments
• Demonstrated judgment, discretion, empathy, and credibility when working with sensitive organizational changes

Preferred Qualifications:

• Master's degree in business, healthcare administration, organizational development, or a related field
• PMP, Certified Change Management Professional (CCMP), Lean Six Sigma, or related certification
• Experience supporting enterprise transformation, technology implementation, operating model, workflow, or process improvement initiatives
• Experience establishing or maturing enterprise change management standards, tools, and governance
• Experience integrating change management with project management, process improvement, and portfolio management practices
• Experience with human-centered design, design thinking, adult learning, or organizational development
• Experience coaching project teams, leaders, and change champions to build sustainable change capability
• Experience with change management, survey, collaboration, project management, or data-visualization tools
• Change management experience in a healthcare, clinical, or ambulatory care environment

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.