Apple is seeking an experienced engineering program manager for the Apple Services Engineering (ASE) | iCloud organization.
We are looking for passionate, motivated individuals who want to drive and contribute to the extraordinary services and products of iCloud.
You will partner with teams whose mission is to build, maintain, and scale the platform and product layer of Apple’s most critical cloud services in China. Your work will focus at the intersection of infrastructure, platform services, features, reliability, scalability, privacy, security, and regulatory compliance.
Your work will focus on strategic leadership for all programs and work across iCloud in China. You will define the overarching program vision, drive key initiatives from planning through delivery, and maintain a clear, end-to-end view of how the many efforts across these data centers fit together, including their dependencies, risks, and priorities.
Your work will span infrastructure, services, features, reliability, scalability, privacy, security, and regulatory compliance, so you will have the opportunity to partner widely across Apple with engineering teams, operations, security, legal, and business leadership. You will be responsible for identifying, planning, and delivering critical outcomes by autonomously engaging a broad set of stakeholders, communicating program status and strategy to executives, and defining and implementing standard processes that improve our operational efficiency while upholding Apple's high standards for privacy, security, and user experience.
Description
Technically curious you will autonomously lead projects of varying scale and complexity with cross-functional, geographically dispersed engineering teams with only consultative direction from leadership.
You will influence and drive delivery from design to launch. Ensuring clarity, and establish expectations for services requested, while developing and executing processes, frameworks, metrics, and project plans, and defining scope, schedule, deliverables, and resources.
You will help teams and leaders make clear, well-informed trade-offs, operating at every level of the organization, from going deep into technical detail with engineers to representing the program to leadership and to partner teams across
Apple. Execution is critical, and you will bring the same rigor to how the work gets done as to what gets delivered.
Experience of working on regulatory compliance initiatives, particularly China
Strong technical proficiency in client/server product development. Past programming experience is a bonus.
Experience leading large, complex programs, from requirements gathering and collaboration with teams through software development and release qualification, while maintaining a high bar for quality
Experience managing cross-org dependencies across multiple engineering teams
Experience with Supply chain and HW forecasting
Bachelor's/Master's degree or equivalent work experience in project management or cloud engineering.
5+ years of experience in program or project management, successfully leading highly cross-functional software development.
Cloud platform software and infrastructure experience, with working knowledge of software and server delivery, reliability, security, privacy, and compliance review workflows.
Fluent in software development processes (SDLC). Have personally orchestrated the delivery of multiple significant client/server software products under demanding timelines, managing multiple work streams cross-functionally across a large organization.
Collaborative engagement and technical empathy for engineers.
Sound technical foundation, including working knowledge of distributed systems concepts such as load balancing, request routing, capacity planning, and latency, and a highly motivated, self-starting approach.
Experience as a project lead, able to focus and simplify, balancing the details with goals, priorities, and trade-offs.
Consistent record in defining, maturing processes and key metrics and executing on them.
Proven leader who inspires teams, makes sound decisions, and negotiates effectively, with a track record of influencing partners without direct authority.
Outstanding written and verbal communication skills. Ability to filter and distill relevant information for the right audience, with strong presentation skills both in person and in multi-location meetings.
Able to think critically and creatively, identify risks, and drive execution across multiple teams to remediate them..
We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own.
Apple is an equal opportunity employer that is committed to inclusion and diversity. Visit apple.com/careers to learn more.
