HCLTech – Hungary

Sr Engineer (Support & Operations)

HCLTech – Hungary  •  Onsite  •  3 hours ago
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Job Description

Job Summary

Job Summary : The Workday L1 Support Analyst will provide first-line support for Workday users, ensuring timely resolution of incidents, service requests, and user queries across the Workday platform. The role focuses on delivering high-quality customer support, maintaining service levels, and ensuring a seamless employee experience for HR, managers, and business users.

Key Responsibilities

Job Summary : The Workday L1 Support Analyst will provide first-line support for Workday users, ensuring timely resolution of incidents, service requests, and user queries across the Workday platform. The role focuses on delivering high-quality customer support, maintaining service levels, and ensuring a seamless employee experience for HR, managers, and business users.

Skill Requirements

Job Summary : The Workday L1 Support Analyst will provide first-line support for Workday users, ensuring timely resolution of incidents, service requests, and user queries across the Workday platform. The role focuses on delivering high-quality customer support, maintaining service levels, and ensuring a seamless employee experience for HR, managers, and business users.

Other Requirements

Job Summary : The Workday L1 Support Analyst will provide first-line support for Workday users, ensuring timely resolution of incidents, service requests, and user queries across the Workday platform. The role focuses on delivering high-quality customer support, maintaining service levels, and ensuring a seamless employee experience for HR, managers, and business users.

HCLTech – Hungary

About HCLTech – Hungary

HCLTech is a global technology company, home to more than 226,600 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2025 totaled $14.2 billion. To learn how we can supercharge progress for you, visit hcltech.com.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Budapest, HU
Year Founded
2006
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