Join our Team

About this opportunity:

We have an exciting opportunity for an experienced Sr. Engineer-RAN to join our world-class team at Ericsson, contributing to the future of managed services delivery through the Ericsson Operations Engine. Our team is responsible for the full cycle of 'Create, Sustain, and Evolve' within our respective domains, offering dynamic opportunities for professional growth. Comfortable in a technology leadership role, you will be instrumental in developing and maintaining automated solutions, analysing business requirements, and delivering improvements to drive recovery processes. This is a fantastic opening for a technical guru looking to make an impact on global technology standards and help shape future innovation in our industry.

What you will do:

- Develop and maintain automated solutions.

- Guide and support a team providing domain expertise.

- Contribute to the improvement of recovery processes.

- Actively take part in the full cycle of service delivery methodologies.

- Perform complex change analyses and support the execution thereof.

- Develop and implement strategies for improving the customer experience.

The skills you bring:

1) 7–12 years’ hands-on experience in RAN network operations, multivendor configuration, maintenance and optimization (2G / 3G / 4G / 5G), including fault management, performance monitoring, change-management, and team coordination.
2) Strong and deep knowledge of RAN technologies (2G/3G/4G/5G/BSCs/RNCs), and End-to-End connectivity, radio protocols, signaling, handovers, call flows.
3) Multivendor experience: comfort in working with equipment from different vendors (e.g. Ericsson, Huawei, Nokia, maybe even other vendors), knowing their OSS/EMS tools, configs and vendor-specific quirks.
4) Full configuration/change-management: major tasks like site commissioning, re-homing, swap/upgrade, software version changes, new interfaces, site expansions etc.
5) Fault management end-to-end: alarm monitoring, incident detection, root-cause analysis, escalation, coordination with field teams/vendors.
6) Performance optimization: advanced KPI analysis, RF tuning / neighbor-list tuning / load balancing / capacity management / throughput, mobility improvements, and ensuring overall network quality.
7) Documentation & customer-facing responsibilities: preparing technical reports, customer-ready output (status reports, governance meetings), handling customer complaints/issues, communicating with stakeholders.
8) Leadership, coordination, and process adherence: mentoring juniors, working shifts or on-call, coordinating field & vendor teams & multiple stakeholders, managing change requests properly.