Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for defining and leading the engineering approach for complex features to deliver significant business outcomes. Key responsibilities of the job include delivering complex features and technology, enabling development efficiencies, providing technical thought leadership based on conducting multiple software implementations, and applying both depth and breadth in a number of technical competencies. Additionally, this job is accountable for end-to-end solution design and delivery.

Responsibilities:

• Ensures that the design and engineering approach for complex features are consistent with the larger portfolio solution
• Define the technology tool stack for the solution and evaluate and adapt new testing tool/framework/practices for team(s)
• Enables team(s)/applications with Continuous Integration/Continuous Development (CI/CD) capabilities and engages with other technical stakeholders pertaining to efficient functioning of CI-CD pipeline
• Guides and influences team(s) on design and best practices for high code performance –e.g. pairing, code reviews
• Provides end-to-end delivery of complex features, including automation, for either a single team or multiple teams, at the program level
• Conducts research, design prototyping and other exploration activities such as evaluating new toolsets and components for release management, CI/CD, and features
• Works with stakeholders to establish high-level solution needs and with architects for technical requirements

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Skills:

• Automation
• Influence
• Result Orientation
• Stakeholder Management
• Technical Strategy Development
• Application Development
• Architecture
• Business Acumen
• Risk Management
• Solution Design
• Agile Practices
• Analytical Thinking
• Collaboration
• Data Management
• Solution Delivery Process

LOB Specific Job Description

– AI Lead

The AI Lead is responsible for providing LoB-level thought leadership, scalable AI architecture, and end-to-end delivery of artificial intelligence solutions from proof of concept through production. This role drives the adoption of modern AI, LLM, RAG, and agentic design patterns across multiple teams and applications, ensuring solutions are secure, reusable, well-governed, and aligned to business outcomes. The role also develops understanding of Bank’s internal AI frameworks & design standards to enable solution that meet enterprise design & implementation requirements.

The AI Lead contributes to defining and evolving the AI and agentic architecture roadmap, translating business needs into production-ready AI capabilities while enforcing consistent design, development, and quality standards. This role plays a critical part in enabling teams to deliver AI features efficiently by leveraging shared frameworks, reusable components, and standardized delivery processes.

Primary Skills:

• AI & GenAI: LLM applications, RAG, Text-to-SQL, LangGraph, LangChain, MCP (Model Context Protocol), Prompt Engineering, Vector Similarity Hybrid Search
• Models: Microsoft 365 Copilot & Copilot Studio, GPT-4/ChatGPT (OpenAI), Claude Sonnet/Opus (Anthropic), Llama 3 (Meta), Human-in-the-loop Workflows
• ML & Deep Learning: Transformer Architecture, Self-Attention, Tokenization, Embeddings, Chunking Strategies, Fine-Tuning Concepts (SFT, LoRA, QLoRA), RLHF, Neural Networks, Hallucination Detection,
• Data Engineering: Handling structured & unstructured data, real-time data ingestion, Databricks, Apache Spark, Cloudera, S3, Data Pipeline Optimization
• Languages & Frameworks: Python, Java, FastAPI, REST APIs, SQL, Node.js
• Cloud & Infrastructure: MS Azure, S3, ElastiCache, Containerization, Jenkins, CI/CD, OpenShift, Artifactory

Minimum Experience:

• 7+ years in software engineering
• 2 years in AI and Data platform

Locations:

• Charlotte NC
• Plano TX
• Pennington NJ

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NJ - Pennington - 1300 American Blvd - Hopewell Bldg 3 (NJ2130)Pay and benefits informationPay range$122,000.00 - $200,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.