Job Description

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Key Responsibilities

• Technical Pre-Sales Support: Provide comprehensive technical support throughout the sales cycle, specifically focusing on prospecting, discovery, and the technical defense of solutions during the negotiation phase.
• Technical Discovery: Lead technical discovery sessions to identify customer challenges and define desired outcomes through rigorous stakeholder collaboration.
• Solution Validation: Utilize targeted demonstrations to validate and align the proposed solution with the customer's strategic direction.
• Value Proposition: Deliver executive-level presentations on the technical value of Idira’s machine identity security solutions, illustrating how they address specific enterprise challenges and facilitate future-state transitions.
• Solutions Engineering Advisory: Provide strategic oversight for solutions engineering activities, including deep-dive demonstrations, Proof of Value (POV), and Proof of Concept (POC) engagements.
• Content Development: Author high-quality technical content, including architectural diagrams and presentations that communicate the functionality and value of Idira’s machine identity solutions.
• Market Feedback: Synthesize and relay customer requirements, feature requests, and market trends to the Product and Solutions teams to drive innovation.
• Professional Evangelism: Represent Idira at industry trade shows, webinars, and seminars, engaging with partners and customers to build brand authority.
• Product Mastery: Maintain expert-level knowledge of secrets management and machine identity security while staying abreast of competitive solutions and common enterprise technology stacks.

Qualifications

• Core Skills
  • Demonstrated ability to present complex technical data concisely to diverse audiences, including executive leadership.
  • Advanced analytical and problem-solving capabilities to address multifaceted technical challenges.
  • Proven track record of building cross-functional relationships and maintaining stakeholder alignment across organizational levels.
• Security Expertise: Deep understanding of enterprise security concepts, regulatory compliance, and the implementation of industry best practices.
• AI & Emerging Technology: Proficiency in AI concepts, including harness engineering, Model Context Protocol (MCP), AI Agents, loop engineering and model fusion, is highly desirable.
• DevOps & Infrastructure: Significant experience with DevOps practices and CI/CD toolsets (e.g. Terraform, Ansible, Jenkins) and container orchestration (e.g. Kubernetes, Docker, OpenShift).
• Professional Certifications: Relevant industry certifications such as CISSP, CCSP, or Associate/Professional Cloud Architect credentials (AWS, Azure, GCP) are preferred.
• Effective Communication: Exceptional written and verbal communication skills, with a focus on documenting strategic plans and technical solutions with precision.

• Continuous Improvement: Commitment to providing constructive feedback based on customer usage to streamline service offerings and maximize product utility.

Qualifications

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

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