Job Description

• Lead a team of Distillery Guardians and Retail Associates, including creating and executing a daily run-of-show schedule and leading morning briefings to communicate daily targets and relevant information.
• Ensure standards of presentation, service, and hospitality in the Brand Store and on experiences are consistently high, including retail merchandising spaces.
• Learn and execute the team’s schedule via the scheduling software.
• Ensure all daily paperwork or files are filled out and completed at the end of the business day and ready for filing and review.
• Understand supply inventory counts for both BH and warehouse, and communicate with the Brand Home Tour Experience Supervisor on any order needs.
• Support the Brand Home Tour Experience Supervisor with training and auditing all variations of Distillery Guardian tours and presentations, ensuring professional, engaging, and educational delivery in alignment with communicating the Angel’s Envy story and production details.
• Provide support to the BH Single Barrel Coordinator with day-to-day operations of Bottle Your Own Experiences.
• Ensure the Angel’s Envy Brand Home operates within internal Bacardi guidelines as well as Health and Safety standards, ensuring social responsibility is a priority and all measures are followed, conducting audits and ensuring compliance.
• Communicate effectively with other members of the team to ensure a handover of relevant information, most importantly to the Brand Home Tour Experience Supervisor and other Lead Distillery Guardians.
• Act as a Keyholder as needed to open and close the Brand Home operation.
• Required Certifications
• Candidate MUST be S.T.A.R. certified or willing to become certified.
• Candidate MUST be certified or willing to become a certified Bourbon Steward through Stave and Thief.
• Safety and Training
• Prioritize and coordinate any safety training required of the Brand Home team, such as HSI, Safe Serving, and any other training made mandatory by the Guest Experience Manager.
• Collaborate with other Lead Distillery Guardians and all Managers in the Brand Home Department.

SKILLS - THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY

• Strong interpersonal, written, and verbal communication and organizational skills.
• Must be self-motivated, proactive, and able to work independently.
• Good analytical and reasoning skills. Able to be flexible and manage stress under pressure. Able to work in a fast-paced production environment.
• Must possess reading comprehension, writing, and mathematical skills and complete record keeping as needed.
• Support other BH departments as needed.
• Well-organized, self-motivated individual with strong attention to detail who proactively solves problems and implements corrective and preventative actions.
• Able to manage a team of individuals in a fast-paced environment, leading a team to consistently provide a premium customer experience and hit KPIs.
• Food and beverage, events, and/or retail experience are desired. Prior knowledge of distilled spirits is preferred.
• An outgoing and engaging personality who is articulate and charismatic. Creative thinker who can manage change.
• Positive attitude as expected from a team leader.

EXTERNAL QUALIFICATIONS – DEGREE, CERTIFICATION, ADDITIONAL TRAINING

• Must be 21 years of age or older.
• Available to work a flexible schedule including weekends and evenings
• Proficient with public speaking, diction, and English grammar
• Solid verbal communication and interpersonal skills
• High school degree; Associate or higher studies of marketing or hospitality a plus
• Able to lift 50 pounds on a regular basis. Able to stand, walk, climb stairs, squat and bend as this position requires a combination of mobility throughout the shift. Able to stand for a long period of time.
• Basic daily light housekeeping duties will be a team effort. All Distillery Guardians will comply with state and county health departments guidelines for continual maintenance of a sanitary work area including customer facing areas, storage area, serving areas, and frequent courtesy checks in the lavatories to ensure a presentable clean environment.

PERSONAL QUALITIES – SHARE OUR FOUNDER’S PASSION AND ENTREPRENEURIAL FLAIR

• Living our Values and demonstrating high Learning Agility will be fundamental not only for success in this role, but also for potential growth to other roles across Louisville Distilling Company in the future. We have a clearly defined Leadership Excellence framework, and you will be expected to be a role model of all 6 elements: Focus Externally to Win / Drive Execution & Results / Lead Strategically & Know your Business / Make the Matrix Work / Lead by Example / Develop and Inspire Talent.
• Belonging: You have a strong capacity to create a culture of ‘Belonging’, where people feel appreciated for who they are, what they do, and who they can become
• Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others
• People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
• Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others.
• Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you’re presented with
• Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience

LEADERSHIP AGILITY

At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level.

• Belonging: You have a strong capacity to create a culture of ‘Belonging’, where people feel appreciated for who they are, what they do, and who they can become
• Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others
• People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
• Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others.
• Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you’re presented with
• Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience

Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person’s identity.

U.S. applicants have rights under Federal Employment Laws.

Perks of Working for us

At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance.

Compensation, Paid Time Off & Retirement:

• Competitive Pay Package
• Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community)
• Retirement/Pension Plan

Health & Wellbeing

• Medical, Critical Illness, and Life Insurance
• Employee Assistance Programs
• Best-in-class, family-friendly, and inclusive leave policies

Additional Benefits

The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change.

Some benefits may be subject to an employee contribution.

Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand.