Job Description

Sr. Dispatcher

Location: Anchorage, AK, USA

About Odyssey Logistics

Odyssey Logistics is a global logistics and supply chain partner helping businesses optimize performance through fully integrated, end-to-end solutions. We connect transportation, technology, and expertise across a broad network of services including 3PL and 4PL managed services, multimodal and intermodal transport, warehousing, trucking, Jones Act Ocean, and customs brokerage.

Our culture is grounded in five core values: Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care.

The Role

Work Model: Onsite

Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM (Overtime as required)

Travel Requirements: None

Supervisory Responsibilities: No

Reports to: Dispatch Manager

Summary / Primary Role

The Sr. Dispatcher is responsible for coordinating and directing the pickup and delivery of local and regional freight while ensuring efficient transportation operations and exceptional customer service. This role works closely with drivers, independent contractors, warehouses, customers, marine terminals, and internal departments to ensure shipments move safely, accurately, and on schedule while maintaining compliance with all applicable regulations.

What You'll Do

We're looking for an organized and customer-focused logistics professional who thrives in a fast-paced transportation environment. The ideal candidate has strong dispatching experience, excellent communication skills, and the ability to prioritize multiple shipments while ensuring regulatory compliance and outstanding service.

Dispatch Operations

• Coordinate the pickup and delivery of freight between customers, warehouses, marine terminals, rail terminals, and intermodal facilities.
• Monitor shipment status, appointments, container availability, and dispatch schedules to ensure timely freight movement.

Customer & Operational Communication

• Communicate shipment updates, delays, scheduling changes, and transportation challenges with customers and internal departments.
• Prepare and distribute daily dispatch reports while coordinating priorities with warehousing, transportation, customs brokerage, and operations teams.

Compliance & Documentation

• Monitor driver Hours of Service (HOS) to ensure FMCSA compliance.
• Maintain accurate shipment documentation, update transportation systems, obtain required permits, and ensure all records are completed accurately and confidentially.

What You Bring

• High school diploma or equivalent required.
• Minimum 2 years of dispatching experience in a trucking, drayage, or intermodal transportation environment.
• Strong knowledge of FMCSA regulations, Hours of Service (HOS), and transportation compliance.
• Experience coordinating freight movement between warehouses, rail terminals, ports, and customers.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Experience using transportation platforms such as eModal, UIIA, chassis provider websites, terminal websites, and ocean carrier portals preferred.
• Excellent organizational, multitasking, and problem-solving skills.
• Strong customer service and communication abilities.
• High attention to detail with accurate data entry skills.
• Ability to work independently while collaborating effectively with cross-functional teams.

Benefits

We offer a comprehensive and competitive compensation and benefits package, including:

• A choice of medical plans with FSA and HSA options
• Dental Insurance
• Vision Insurance
• Company-paid Life and Disability Insurance
• 401(k) Plan with Company Match
• Paid Time Off (PTO) and Company Holidays
• Company Health & Wellness Program
• Discounts with Preferred Vendors
• Work-life balance

Equal Opportunity

At Odyssey, we believe the best ideas come from people with different skills, experiences, and perspectives. We welcome applicants from all backgrounds and evaluate every candidate based on the qualifications needed for the role.

Odyssey is committed to providing equal employment opportunities and does not discriminate based on any characteristic protected by federal, state, or local law.

Visit us at: OdysseyLogistics.com/careers

Odyssey does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.