Job Description

Oversees transitional work, return-to-work, and workplace accommodation programs that support employees with medical restrictions, injuries, or disability-related needs. Collaborates with internal and external stakeholders to evaluate work capacity, facilitate appropriate accommodations, and support safe, timely, and compliant return-to-work outcomes.

Essential Functions:

• Coordinates and manages transitional work and return-to-work programs for injured or disabled employees.
• Reviews medical documentation and work restrictions to determine appropriate job accommodation and transitional work assignments.
• Monitors employee progress and adjusts return-to-work plans based on medical updates and functional capabilities.
• Maintains accurate and timely documentation of case activities, communications, accommodations, and outcomes.
• Serves as a liaison and collaborates with employees, managers, HR staff, healthcare providers, and other stakeholders to facilitate effective case coordination and resolution.
• Provides education for employees and managers on accommodation, return-to-work, and Workers’ Compensation processes.
• Participates in case conferences and claim review meetings as needed.

Education Requirement:

Bachelor’s Degree in Nursing, Case Management, or related field, or equivalent experience, required.

Skills:

• Working knowledge of Workers’ Compensation laws, claims management, and return-to-work programs.
• Working knowledge of the Americans with Disabilities Act (ADA), reasonable accommodations, and the interactive process.
• Excellent communication, organizational, problem-solving, and interpersonal skills.
• Proficiency with MS Office.

Experience:

• Two years of case management experience in occupational health, disability management, workers’ compensation, or related setting, required.
• Experience reviewing medical records, work restrictions, and functional capacity information, required.
• Experience working with self-insured employers, third-party administrators, and Workers’ Compensation carriers, required.

Physical Requirements:

OCCASIONALLY: Bend/twist, Climb stairs/ladder, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel

FREQUENTLY: Standing, Walking

CONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"