Job Description

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week.

The Senior Director, Pricing & Quoting is responsible for leading the enterprise pricing strategy across the full product portfolio, ensuring alignment with corporate growth objectives, profitability goals, and market positioning. This individual will develop and oversee global pricing governance frameworks, design value-based pricing models, and drive data-driven decision-making to optimize margins and revenue. By conducting comprehensive market and competitive analysis, the job holder will identify opportunities and guide strategic pricing decisions. The position requires close collaboration with cross-functional teams, including Finance, Sales, Marketing, and Product Management, to embed pricing excellence across planning and go-to-market activities. In addition, the role will establish key performance indicators, monitor pricing effectiveness, ensure regulatory compliance, and spearhead continuous improvement initiatives. As a leadership position, it also involves building and developing a high-performing pricing team to sustain long-term organizational success. #LI-CT1

Essential Duties and Responsibilities

• Strategic Leadership
  • Own the enterprise pricing strategy for the full product portfolio, ensuring alignment with corporate growth objectives, profitability targets, and market positioning
  • Develop and maintain pricing governance frameworks that establish clear decision rights, approval processes, and compliance standards across global markets
• Pricing Strategy & Execution
  • Design and implement pricing models and methodologies that reflect customer value, competitive dynamics, and cost structures, leveraging advanced analytics and scenario modeling
  • Lead annual and quarterly pricing reviews to adjust strategies based on market trends, regulatory changes, and business performance
• Market & Competitive Analysis
  • Conduct in-depth market research and competitive benchmarking to identify pricing opportunities, risks, and emerging trends
  • Translate insights into actionable recommendations for portfolio optimization, margin improvement, and revenue growth
• Cross-Functional Collaboration
  • Partner with Finance, Sales, Marketing, and Product Management to integrate pricing strategies into business planning, product launches, and go-to-market initiatives
  • Influence senior leadership decisions by presenting data-driven pricing recommendations and impact assessments
• Performance Management
  • Establish KPIs and dashboards to monitor pricing effectiveness, profitability, and compliance across regions and product lines
  • Drive continuous improvement initiatives by analyzing performance data and implementing best practices in pricing governance and execution
• Risk & Compliance
  • Ensure adherence to regulatory requirements and internal controls related to pricing, discounting, and contractual terms
  • Mitigate financial and reputational risks through robust governance and audit processes
• Leadership & Team Development
  • Build and lead a high-performing pricing team, fostering a culture of accountability, innovation, and collaboration
  • Provide mentorship and professional development to team members, ensuring capability growth in pricing analytics and strategy

Education

• Bachelor’s degree in Business, Finance, Marketing, Economics, Engineering or equivalent experience

• Master’s degree (MBA) preferred

Work Experience

• Minimum 12 years of experience in pricing strategy or revenue management

Preferred Knowledge, Skills and Abilities

• Leadership roles within global B2B manufacturing environment
• Expertise in pricing methodologies, analytics, and ERP systems (SAP)
• Proficiency in Excel and BI tools; Experience with pricing software and AI-driven solutions
• Proven track record of leading pricing initiatives and driving profitable growth in diverse markets
• Experience in pharmaceutical, medical device, or healthcare manufacturing sectors
• Familiarity with Revenue Growth Management principles and pricing optimization software
• Strong leadership, stakeholder management, and communication skills with a proven ability to influence senior executives and drive results
• Excellent analytical skills with the ability to translate data into actionable insights
• Global mindset with experience managing strategies across multiple regions
• Strong understanding of pricing methodologies, market dynamics, and competitive pricing strategies
• Able to be aware of all relevant standard operating procedures as per Company policy as they are related to the position covered by this Job Description
• Support and contribute to Lean Sigma programs and activities towards delivery of the set target

License and Certifications

• Certified Pricing Professional (CPP)

Travel Requirements

20%: Up to 52 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

What We Offer

Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities.Continuous Learning & Development: Opportunities for professional growth through training programs, tuition assistance, leadership development, and skill-certification initiatives.Executive/Senior Officials and ManagersGlobal Career Opportunities: With facilities across North America, Europe, and Asia-Pacific, employees have opportunities for international exposure and cross-functional collaboration.Generous Paid Time Off (PTO):
Flexible vacation, personal, and holiday leave ensures employees can maintain a healthy work-life balance and recharge effectively.Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion—where all voices are heard and respected in a supportive environment.

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening.