Job Description

Posting Date

05/11/20262000 16th St, Denver, Colorado, 80202-5117, United States of America

DaVitais looking for a dynamic,softwareGeneral Manager to lead the DaVita’s Patient Technology portfolio for End Stage Kidney Disease and Chronic Kidney Diseasepatients  This business includesalmost allof ourpatientfacing software products.  This leader will report directly to DaVita’s VP of Digital Transformation

Our mission is to continue to improve patient health quality and reduce cost for the over2 million patientssuffering from variousstagesof kidney disease and other comorbid conditionsThis individual will lead our patient focused digital assets to aggressively transform and scale our ability to engage our patients and their care partners in this goal

We arelooking for a seasoned leader with experience in growing and expandinghealth care consumer technologybusinesses.  The Patient DigitalGM willbe responsible forall functions consistent with leading a software business including, but not limited to strategy, product, R&D,salesand financeThis leader will alsobe responsible forinteracting withnumerousother internal and external technology solutions as well as strategy anddelivery against dozens of different digital solutions

The ideal candidate will have a strongtrack recordofgrowth,creating operational structure, setting direction, developing business strategy, and managing day-to-day operations. Understanding the external market forces and a strong business development background will also be critical to success in this roleCandidates must have the ability to Get StuffDone;or GSD as we call it –bothwithcasting a strategic vision and a willingness to roll up the sleeves to deliver.

Responsibilities include, but are not limited to:

Strategy:

• Develop a deep understanding of the business and create strategies byobservingtrends, data, customer feedback, and understanding the competitive environment

• Identifyand execute on external partnerships and relationships that will advance our mission and grow our impact

• Understand key healthcare trends; aligns business to respond to or capitalize on changing needs

• Translate our vision into a strategic plan and lead teams to execute the plan

• Takes measured risks in investing resources in significant initiatives that transform organizational process and/or practices to achieve excellence

• Determinesthe further scope of integration of various cross-functional initiatives and brokers consensus among executive leaders to implement it

• Identifiesand prioritizes gaps on projects; proposes and implementsquick-winstodemonstratecompetency and generate immediate business value

• Balance operations of business with developing a vision for the future

Operations:

• Manages business to KPI’s such as physician satisfaction, user adoption, product scorecards, and feature releases.

• Serves as the senior escalation point to ensurehigh levelsof quality, patientsatisfaction, and teammate satisfaction. Becomes personally involved in engagements where necessary to mitigate risk.

• Manages $10-20MMinvestmentand complete P&L  develops and recommends changes to stay within approved budget objectives

• Partners with cross functional operations and support leaders to drive thoughtful product enhancement and release strategies

Product and Software:

• Product ownership for ~20clinical applications which include DaVita Care Connection flagship productand supporting products used by20,000 patients

• Coordinates with product directors, VP of Medical Affairs, and customers to develop and implement an IT portfolio strategy based on strategic businessobjectives  Holds direct reports accountable for implementing the strategy.

• Works with IT leaders to buildanticipatedtechnology needs while managing an active technology portfolio of prioritized business needs.

• Leverages business acumen toidentifyopportunities to integratetools into the larger strategies of DaVita and the needs of the renal community

Team:

• Contributes at a senior level to the Digital TransformationLeadership Team

• Leads and builds the culture of a cross-functional team, focused on kidney careinitiatives,including:Product, R&D, Operations, Sales, Legal, and Compliance

• Analyze complex issues and lead individuals and groups in developing and implementing successful resolution tactics

• Values Team and understands drivers to achieve high morale

• Helps the team navigate through a dynamic, changing environment

• Is a servant leader and fosters an environment of trust, transparency, and quick decisions with the ability to pivot understanding the needs of the business and risks at hand

Village Partnerships:

• Builds strong relationships with other leaders and teams across DaVita, including Clinical Enterprise, Office of the Chief Medical Officer, DaVita Integrated Care, and Field Leadership

• Partners with Village leaders to ensure business supports DaVita strategy

• Ability to manage multiple constituents,needsand priorities

• Evangelizes the Patient Technologyvision, strategy and goals to various stakeholders and team members

• Gains confidence of the business and issoughtfrom outside to be a thought partner on various Village initiatives

Additional Strengths:

• Executive presence

• Can explaincomplex problems concisely; adjusts to audience and gains confidence and buy-in

• Has an innovation mindset and is constantly thinking about new ways to delight the customer

• Facilitates cross-team discussions; drives group to ensure all ideas are represented, but steers towards action and decision

• Leverages team input and other lane executive leaders equally to make decisions

• Realistic on risks and roadblocks, but ambitious on ideas

• Positive mindset - conveys ideas and projects to teams as opportunities

• Sees herselfor himselfas a communication radiator – helps the team understand bigger businessobjectives, why certain decisions were made and overallrepresentingthe entire business to the product team

• Is an athlete herselfor himselfand is not constrained to defined roles but what needs to be accomplished

PreviousExperience:

• BS/BA in Business Administration, Healthcare Administration, or related discipline

• Consulting experience or MBA preferred

• 3-5 years in Director or VP role; prior GM role preferred

• Patient focused software experience strongly preferred

• Healthcare experience preferred

• Strong business acumen with ability to influence and present to Senior Leadership

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

#LI-MP4

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Salary Range for the role is $148,000.00 - $234,000.00 per year. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hourWashington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.