Provide strategic leadership in the design, development, coordination, implementation, and evaluation of institutional effectiveness, including responsibility for leading assessment for non-academic units. Collaborate with institutional leadership to ensure institutional compliance with all state, federal and accreditation standards.Responsible for applying advanced knowledge of planning principles and best practices of outcome assessment to monitor institutional effectiveness and continuous improvement. This role serves as a key liaison between departments, facilitating cross-functional initiatives and ensuring alignment with institutional goals.

ESSENTIAL FUNCTIONS

Support strategic planning, institutional effectiveness, and continuous quality improvement by working collaboratively with decision makers across the shared services and Colleges to enhance the understanding, collection, and use of data in decision-making.

Coordinate with department leaders to align strategic priorities and resources

Collaborate with HCC’s cross-functional areas and analytics staff to maintain and report on the progress of key performance indicators.

Develop best practices, techniques, and tools for project planning, execution, project management, ongoing milestone/deliverable tracking, communication, and Key Performance Indicators.

Guide processes to ensure the appropriate standards, principles, and rules of the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC), Texas higher Education Coordinating Board (THECB) and institutional policies are met.

Interpret, analyze data, generate reports and present findings in a clear and concise manner and coach a range of stakeholders on the use of data to inform actionable decisions.

Communicate the value of data-derived information in a holistic decision-making model, to assist faculty, staff and administration in the development of appropriate assessment procedures consistent with HCC’s mission, vision, strategic plan, relevant environmental factors, and unit goals.

Collaborate with the Institutional Effectiveness Council for design and assessment of institutional processes.

Lead ongoing process improvements, including the identification of new resources and operational systems to best manage institutional effectiveness, insight and data requests from administration.

Supervise, train and prepare procedures and guidelines within the department.

Oversee cross-functional teams and collaborate with campus leadership, Information Technology, Data Governance, and academic departments to ensure accurate, timely, and compliant data submissions. Identify issues which affect system and college projects, shared services, and operations to create solutions that promptly address problems.

Design and deliver professional development for faculty, staff and institutional leaders on assessment and institutional effectiveness.

Manage the College’s Institutional Effectiveness software (SPOL), including providing training to faculty and staff.

Support trustee inquiries, compliance, and audit processes for the Strategy, Planning, and Institutional Effectiveness Division.

Perform other duties, tasks and assignments as required.

QUALIFICATIONS

Education & Experience

·Master’s degree in Higher Education, Assessment, or related field required

·5 years required experience in academic assessment, higher education, statistics, research, planning, and/or continuous quality improvement

·Higher education experience preferred

Licensing & Certification

·Valid Texas Driver License

Special Skills

·MS Office Programs

·Student Information Management Systems

·Budget Management

·Statistical Software

·Quantitative Methods preferred

Competencies

·Delivering High Quality Work

·Accepting Responsibility

·Serving Customers

·Supporting Organizational Goals

·Driving Continuous Improvement

·Acting with Integrity

·Thinking Critically

·Managing Change

·Communicating Effectively

Working Conditions

General Office.Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner.Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements.May be required to work after hours to include weekends and holidays.

SECURITY SENSITIVE:This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

The Organization

Houston City College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest single-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.

The Team
Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.

Location

Houston is a city with limitless possibilities:

• Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.
• Approximately 145 languages are spoken here.
• Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
• Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.
• The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
• World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation’s top institutions.
• With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.
• Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.

If this sounds like the role for you and you’re ready to join an amazing team, please apply right away.

EEO Statement

Houston City College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:

Sandra B. Jacobson, J.D., M.Ed., SHRM-SCP, Interim Director of EEO and Compliance & Title IX Coordinator
Office of Equal Opportunity and Title IX

PO Box 667517

Houston TX, 77266

713 718.8271 or hcc.oeotix@hccs.edu

HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity.

Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565