Job Description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

We’re on an ambitious journey to improve the financial wellness of our clients through protection and wellness solutions that support them at every stage of life. As the Head of Client Solutions & Product Development, you’ll be a member of the Insurance Senior Leadership Team and a key contributor to the division’s vision and strategic priorities. Reporting to the President & Chief Executive Officer, CIBC Life Insurance, you’ll lead the development, innovation, and sustainability of a competitive suite of products and services that reflect our clients’ current and evolving needs. You’ll define the strategic plan for building out the product shelf, shape recommendations related to manufacturing, partnerships, and mergers and acquisitions, and oversee revenue and cost projections across the product line. You’ll also lead product partner relationship management while working closely with leaders across the business to deliver client-focused, digital-first solutions. With the strength of a trusted brand and the mindset of a start-up, you’ll help build a modern insurance business grounded in innovation, inclusivity, and strong client outcomes.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Own the strategic vision - In partnership with the leadership team, you’ll build a client-centric, digital-first product pipeline that strengthens our clients’ financial wellness. You’ll establish a roadmap that meets client needs while aligning with advice and platform capabilities to deliver a seamless experience.
• Build strategic partnerships - You’ll identify, assess, and advance partnership opportunities that strengthen our wellness ecosystem. You’ll negotiate scalable, mutually beneficial relationships with providers who share our commitment to improving client outcomes.
• Develop inclusive product solutions - Drawing on your insurance product development expertise, you’ll create innovative solutions for underserved client segments. You’ll ensure products are inclusive by design and relevant to the diverse needs of the clients we serve.
• Collaborate across the business - You’ll work closely with peers and cross-functional partners to bring products to market with a strong client experience and clear value proposition. You’ll keep client financial wellness at the centre of every decision.
• Lead financial analysis and planning - You’ll assess the financial implications of product design, campaigns, and portfolio performance. You’ll deliver sound projections, sensitivity analyses, and variance reporting to support informed decision-making.
• Monitor the market - You’ll stay current on insurance trends, competitor activity, and emerging product innovation. You’ll also engage with financial technology and insurance technology partners to identify ideas and opportunities that can enhance our product offering.

Who you are

• You have extensive insurance expertise. You bring deep experience in insurance, including roles in marketing, underwriting, product development, and/or pricing. You have a strong understanding of the product development lifecycle across life, living benefits, and health insurance.
• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You contribute to an inclusive environment where people work together to bring a shared vision to life.
• You bring strong distribution knowledge. You have experience with digital and hybrid distribution models for insurance products. You understand how product complexity influences client engagement and advice models.
• Your influence makes a difference. You know that relationships and networks are essential to success. You have strong executive communication and presentation skills and can tailor complex information to different audiences while responding thoughtfully to competing perspectives.
• You know how to move work forward. You anticipate stakeholder concerns, prepare proactively, and maintain momentum on key initiatives. You listen openly, adapt when needed, and balance conviction with flexibility.
• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity, and you have strong relationship management skills with stakeholders at all levels.
• You look beyond the moment. You know what you do will make a difference today and tomorrow. You seek new opportunities to define what's possible and help shape the future of the business.
• You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 24th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Coaching