Job Description

Partner with a company that's devoted to shaping the future of infrastructure in financial services. Let's collaborate to explore uncharted territories and achieve extraordinary feats together.

As a Senior Director of Infrastructure Engineering at JPMorganChase within the Network Product Line, you have direct management of multiple areas of the firm’s technology infrastructure. Your deep knowledge and expertise are leveraged to set the overall direction and short-term operational goals. Work cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances. You will lead end-to end strategy for an engineering and operations for the Broadcom/Bluecoat proxy estate; architect and deliver an internally hosted SSE platform at a global scale. You will serve as the accountable owner for client-facing web security controls and enterprise egress architecture, partnering with senior stakeholders across Network Services, Cybersecurity, Employee Platforms and other lines of business. You will help champion customer and developer experience (CX/DX), clear guidance, and fast time-to-value- while meeting regulatory, risk, and resiliency requirements.

Job responsibilities

• Manages multiple technical areas and collaborates on technology projects across different technical domains
• Promotes and champions the development of technological methods, techniques, and various analytical approaches across the infrastructure engineering domain
• Ensures technical compliance, risk, and security, is adopted and that service level agreements and solution scalability needs are met
• Manages multiple stakeholders and complex projects consisting of large teams
• Applies cross-functional technical expertise, leadership, and comprehensive business knowledge to a broad range of infrastructure engineering areas by communicating, managing, and implementing strategic and operational plans
• Develops and executes the function’s objectives with accountability for outcomes
• Be responsible for staffing, budget and relevant profit and loss
• Mentors and coaches junior engineers and technologists
• Champions the firm’s culture of diversity, opportunity, inclusion, respect for team members and prioritizes diverse representation

Required qualifications, capabilities, and skills

• 12+ years in network/security engineering; 5+ years leading large, distributed engineering teams and mission‑critical platforms (30+ staff).
• Deep expertise with Broadcom/Bluecoat stack (ProxySG/CAS/SMC), PAC files, ICAP/DLP, TLS 1.3 decryption, Kerberos/SPNEGO, and header‑injection patterns.
• Proven record building/operating SSE‑aligned services (SWG, ZTNA, CASB, DLP integrations) at enterprise scale with measurable CX/DX improvements.
• Strong automation background (Python; Terraform/Ansible; policy‑as‑code) and telemetry integration (synthetic monitoring, real‑user metrics, Grafana/Datadog), SIEM, and ticketing.
• Hands‑on experience with multi‑region resiliency, global load balancing, egress segmentation, and change governance.
• Demonstrated AWS networking/security expertise for proxy workloads (VPC/TGW/PrivateLink/NLB/Route 53, Direct Connect, IAM/KMS, CloudWatch/VPC Flow Logs); experience building developer-friendly, self-service cloud services.
• Experience managing and developing large cross-functional teams within the infrastructure engineering discipline
• Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
• Experience leading complex projects supporting infrastructure engineering design, scaling, resilience, and system performance assessments
• Extensive experience hiring, developing, and recognizing talent
• Experience managing and developing budgets

Preferred qualifications, capabilities, and skills

• Experience with one or more next‑gen firewall/SSE vendors: Palo Alto Networks (PAN‑OS, Prisma Access), Fortinet (FortiGate/FortiManager), Zscaler (ZIA/ZPA), Netskope (SWG/ZTNA/CASB).
• Prior ownership of a global proxy estate or SSE platform in a complex, regulated financial institution.
• F5 GTM/LTM integration, secure egress patterns, and performance optimization (on‑prem and cloud).
• AWS certification (Solutions Architect or Network Specialty) and security certifications (e.g., CISSP, CCSP) are a plus.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans