Job Description
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
Location: San Jose, CA
About the Team and the Role
eBay Live represents a bold step forward in reimagining commerce as a real-time, interactive, and social experience. It brings together community, entertainment, and transactions—transforming how people discover, engage with, and purchase products. This role is a rare opportunity to define an entirely new paradigm for commerce at global scale. You will shape how millions of people connect, engage, and transact in real time—bringing together community, creativity, and commerce in ways that redefine the eBay experience.
As Sr. Director of Design for eBay Live, you will define and drive the end-to-end design vision for one of eBay’s most critical 0→1 bets—moving with speed, conviction, and a builder’s mindset to bring a new category of experience to life. This is not about incremental improvement; it’s about inventing the future of live commerce and shaping entirely new behaviors for buyers and sellers.
You will lead and rapidly scale a high-performing team of designers and researchers, creating a culture of experimentation, accountability, and relentless focus on impact. You will operate as a hands-on leader, pushing for bold ideas while ensuring fast, high-quality execution.
Working in close partnership with executive leadership across Product, Engineering, Business, and Marketing, you will align vision to action—navigating ambiguity, making decisive trade-offs, and accelerating from concept to reality.
Responsibilities:
Set Vision for the Future of Live Commerce
Define and articulate a clear, ambitious design vision for eBay Live across buyer and seller experiences
Establish foundational interaction models, experience principles, and systems for real-time commerce
Translate emerging behaviors in social, video, and creator ecosystems into product direction
Drive End-to-End Experience Strategy
Shape product and experience strategy through clear frameworks, narratives, and prototypes
Identify critical customer touchpoints and ensure cohesion across the live ecosystem
Guide 0→1 product development, balancing rapid experimentation with long-term coherence
Lead and Build a World-Class Team
Build, lead, and coach a multidisciplinary team of product designers and researchers
Develop senior talent and establish a strong design leadership bench
Support a culture of craft excellence, innovation, and accountability
Influence at the Executive Level
Partner with senior leaders across Product, Engineering, and Business to align priorities and drive outcomes
Bring clarity to complex, ambiguous problem spaces through design-led thinking
Influence roadmaps and investment decisions through compelling vision and insight
Champion Operational Excellence and Scale
Establish effective design operations, processes, and rituals for a fast-moving, 0→1 environment
Ensure high-quality execution while enabling speed and iteration
Drive organizational health, clarity, and cross-functional alignment
What you will accomplish:
Success in this role is measured by transformational impact across product, organization, and business:
Establish eBay Live as a category-defining, industry-leading live commerce platform
Create intuitive, engaging experiences that drive buyer participation and seller success
Build a cohesive, scalable design foundation for real-time commerce at eBay
Elevate design’s influence in shaping product strategy and company direction
Develop a high-performing team that consistently delivers innovative, high-quality outcomes
Requirements
Proven people leader with experience building, managing, and scaling high-performing, cross-functional teams
15+ years of experience in product design, including leadership at scale
Demonstrated success leading 0→1 product initiatives in ambiguous environments
Ability to solve complex problems and guide teams to deliver actionable insights
Exceptional communication skills with a track record of influencing senior and executive stakeholders
Deep expertise in interaction design, systems thinking, and end-to-end experience design
Strong product judgment balancing user needs with business impact
Experience defining, building, and scaling design systems across complex ecosystems
Active exploration and application of AI in workflows
Strong perspective on the future of social, live, and interactive experiences
Passion for creating functional and emotionally engaging user experiences
Additional Details
The base pay range for this position is expected in the range below:
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Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Remote roles are not eligible for U.S. visa sponsorship.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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