Job Description

ROLE SUMMARY

The Senior Director, CMO, Business Operations will lead comprehensive business support to the Chief Marketing Officer (CMO), working to maximize the performance and impact of the business on a global scale and liaise with the CMO’s partners to ensure ongoing alignment and strong partnership. This role will anticipate, identify, understand, engage in, and support effective prioritization of issues and opportunities across the business and ensure resolution and implementation in a timely and effective manner. As a member of the CMO LT, the DBO will provide operational support to enhance organizational efficiency, goal clarity and alignment of activities between the CMO and key internal and external stakeholders.

ROLE RESPONSIBILITIES

• Develop partnerships with key colleagues in other functional areas (ex: Commercial Units, PHI, CMedAO, Digital) ensuring ongoing alignment of goals and strategies and increased consistency and efficiencies in processes and systems, where needed
• Lead strategic direction including business performance and financial management for highly complex activities within the organization.
• Be a leader in operational efficiency and simplicity by ensuring fit for purpose business processes. Examples include but are not limited to operations of the office of the CMO, the annual Op Plan, Strategic planning, and market/site visits
• Accountable for the efficient governance of key meetings and communication owned by the CMOs office. This includes fit for purpose attendance, decision-oriented agendas, capture, tracking and follow up of action items and working with the appropriate colleague(s) to ensure seamless planning and logistics.
• Help address and coordinate resolution of requests from various Pfizer stakeholders, e.g., ELT, Biopharma LT members, Board members, etc.
• Partner cross-functionally with enabling internal functions and networks, while also partnering externally, as needed, to deliver insights and initiatives.
• Drive the delivery of monthly Board Reports, quarterly ELT reports, quarterly Earnings Reports and adhoc Investors Relations requests through proactive gathering of information, ensuring quality and timely submissions
• Act as a key enabler in building a strong culture and driving the CMOs agenda, Pfizer’s purpose and values through partnerships with Communications, PX and others ensuring optimal understanding and uptake across the organization. This includes activities such as an annual communications plan, Huddles, blogs, recognition, survey action planning, etc.
• Be an accelerator by ensuring alignment within the business and Biopharma, participating on or leading special projects, leveraging an extensive network to seek out and apply learnings for greater efficiency or faster impact and ensuring effective use of resources by maximizing the use of matrixed and enabling function teams.
• Enhance the effectiveness of the CMO by proactively taking on work and adding value in ways such as preparation and review of presentations, briefing documents, speaker prep, triaging and responding to questions and requests, organizing and prioritizing materials for review, etc.
• Provide strategic and operations support to the CMO for Enterprise initiatives (Bold Moves, partnerships with external customers)
• Represent the CMO as needed in meetings with others in the organization

QUALIFICATIONS

• Bachelor's degree required. Advanced degree preferred
• Minimum 12 years experience; w/a minimum of 5 years of inline marketing experience strongly preferred
• Broad knowledge of the pharmaceutical industry and healthcare environment; experience in commercial and payer roles is an advantage
• Familiarity with leading the strategic and operating planning processes
• Exceptional interpersonal skills and mastery of working in a matrix environment
• Must be able to both drive strategy and execute with speed and high quality
• Ability to bring clarity to ambiguity and create concrete and actionable plans
• Demonstrated strong analytical skills and strategic mindset
• Track record of strong networking and working collaboratively across functions and geographies
• Role model for the PFE Values (Courage, Excellence, Equity and Joy)
• Executive presence and ability to interact effectively with all levels of the organization
• Demonstrated ability to effectively persuade senior leaders and colleagues at all levels of the organization
• Demonstrated business acumen and strategic thinking abilities
• Demonstrated analytical and problem-solving skills
• Strong writing, presentation and influencing skills
• Thrives under pressure; takes accountability and meet deadlines
• Strong project and time management and organizational skills
• Discretion and trustworthiness in dealing with confidential information

Other Job Details:

Last Day to Apply: November 19, 2026

Location: Selected candidate is expected to be onsite 2.5x weekly in NYHQ

The annual base salary for this position ranges from $214,900.00 to $358,100.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 22.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Mkt & Sales/Commercial Bus