Job Description

Sr. Director, Chief Compliance Officer & Chief Privacy Officer – RFA Bank of Canada

Date: August 25, 2026
Location: Toronto
Company: RFA Bank of Canada
Job Type: Permanent
Closing Date: September 11, 2026

About RFA
Founded in 1996, RFA (Realty Financial Advisors) is a leading Canadian-owned real estate firm. Through RFA Bank of Canada and RFA Mortgage Corporation, RFA offers mortgage brokers a complete range of Prime and Alternative mortgage solutions.
RFA Bank of Canada, a division of RFA (Realty Financial Advisors), is a federally regulated Schedule I Bank. Our goal is to be a long-term leader in the residential lending market by offering more than just competitive rates and compensation. At RFA Bank of Canada, we focus on delivering a unique value proposition in the Alternative mortgage space, committed to innovation and exceptional service to meet a diverse range of borrower needs.
The Opportunity
We’re looking to fill a Sr. Director, Chief Compliance Officer (CCO) & Chief Privacy Officer (CPO) position at RFA Bank of Canada!
The Senior Director, Chief Compliance Officer, and Chief Privacy Officer, manages the Compliance and Privacy functions at the Bank. Functioning as an independent and objective second-line function that reviews and evaluates compliance and privacy issues across the Bank, the position ensures the Board of Directors, management and employees are in compliance with the rules and regulations of regulatory bodies and that company policies and procedures are being followed.
Core Responsibilities
As the Sr. Director, CCO & CPO, you will:
• Develop and maintain compliance and privacy policies, standards, and procedures.
• Monitor new and changing laws, regulations, guidelines, and regulatory expectations, assessing impact, assigning ownership, and tracking implementation.
• Report program results and significant regulatory developments to the CRO, senior management and the Board in a timely manner.
Reporting:
• Report findings, issues and concerns to CRO and senior management as required.
• Ensure that reporting obligations to applicable regulatory bodies are accurate and timely.
• Provide reports to the relevant Board committees on at least a quarterly basis, keeping the CRO and the Board informed about the operation of the regulatory compliance, and Privacy program.
Regulatory & Compliance:
• The CCO owns the Bank-wide Regulatory Compliance Management framework, including identification, risk assessment, monitoring/testing, issue escalation, reporting, and documentation of regulatory compliance risk.
• The CPO has ownership and accountability for the Bank’s privacy management program, privacy policies and practices, employee training, complaint and inquiry handling, access requests, vendor/third-party privacy controls, breach assessment, breach management, breach records, and reporting/notification where required. This includes oversight of PIPEDA compliance as core business obligations.
• Maintain and increase knowledge of the Personal Information Protection & Electronic Documents Act (PIPEDA), OSFI Guidelines, and FCAC Guidelines in order to ensure that the Bank has the correct procedures and processes in place and that those procedures and processes are being followed by all departments and employees.
People Management:
• Motivate and coach team members to assist them in exceeding their objectives.
• Develop staffing plans anticipating short-, medium- and long-term needs.
• Lead and participate in annual performance reviews, addressing areas of strength and improvement.
What You’ll Need to Succeed
• 10+ years’ experience in a bank or regulated entity in audit, compliance, privacy, regulatory relations or regulatory agency, or some combination thereof.
• Privacy designation or equivalent experience, such as CIPP/C, CIPM, or demonstrated Canadian privacy law experience.
• Bank professional, possessing a strategic as well as granular understanding of regulatory risk, including emerging risk issues.
• Proven ability to work collaboratively across the organization to leverage available resources and talent to help drive activities to completion in an efficient and timely manner.
• Ability to communicate persuasively with knowledge and credibility to all levels of the Bank, including appropriate management committees and the Board of Directors; offering well considered regulatory risk management solutions and recommendations.
• Superior understanding of regulatory risk management and regulatory expectations.
• Ability to build and manage a high performing team.
• Understanding of financial, operational and IT controls.
What Sets You Apart
• Strong written, verbal and presentation communication skills.
• Strong interpersonal skills, including influencing at the highest levels of the company.
• Excellent relationship management skills.
• Can work effectively in a collaborative environment.
• Strong understanding of business operations and the ability to provide practical, risk-based guidance.
• Orientation to coach/assist business units on compliance related issues.
• Detail oriented.
Our Values and What We Offer at RFA
At RFA, we live by our core values. These values guide our daily actions and shape our work culture:
• Accountability: You take ownership of your work & its consequences. You always consider risk & make informed decisions.
• Selflessness: You share info & teach others. You’re able to put your ego aside & understand that the best idea wins.
• Inclusivity: You value differing viewpoints & experiences. You understand how this can drive growth & innovation.
• Innovation: You seek opportunity & embrace change. You see tech as a way to enhance productivity & drive profitability.
• Courage: You make tough decisions in our best interest. You see opportunity when faced with challenge or adversity.
• Impact: You value results & your contributions. You rise to the occasion and never settle for sub-par.
• Performance: You embody a competitive spirit, desire to win and strive for executional excellence.
Along with a strong work culture, RFA offers a comprehensive benefits package, including:
• Health & Dental Care
• Vision Care
• RRSP Match
• Health & Wellness Spend
• Vacation & Personal Days
• Hybrid working environment
Ready to take the next step?
If this opportunity excites you and aligns with your skills and aspirations, we’d love to hear about how you can contribute to our team at RFA.
Accessibility
Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.