Job Description

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together.

As the Senior Director of AI/ML Engineering (Forward Deployed Engineering Sr Director) for Optum Health Technology, you will lead the charge in transforming cutting-edge artificial intelligence proofs-of-concept into robust, production-grade enterprise systems. In this highly strategic yet hands-on role, you will embed with client and lead the engineering teams to deploy advanced AI solutions, optimize Large Language Models (LLMs), and build agentic workflows that drive efficiency and improve delivery across Optum Health. You will lead the design, development, and scale AI-driven SaaS solutions, leveraging modern cloud platforms (AWS, Azure, and GCP) and state-of-the-art machine learning libraries.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Develop and execute org-wide AI strategy and roadmap aligned with business objectives and growth initiatives, presenting the vision, roadmaps, and results to executive leadership
• Lead enterprise AI engineering, deployment, and operations, transforming AI proofs-of-concept into robust, production-grade systems that deliver real business value
• Strategically use AI to solve problems, unlock opportunities, and deliver tangible business value, championing AI as a core driver of the team's success and proactively shaping how it is developed, deployed, and utilized
• Integrate enterprise AI tools, set AI goals in development plans, and align hiring with AI competencies, actively removing barriers to accelerate adoption
• Champion the ethical use of AI by embedding transparency, fairness, and accountability throughout the entire AI lifecycle, ensuring AI solutions are compliant with standards and client requirements
• Spearhead the design and deployment of AI models (including statistical analysis, deep learning, LLMs, and agentic workflows), data pipelines, and retrieval frameworks
• Foster deep collaboration with engineering and client teams to integrate AI solutions with existing systems, customize solutions, and provide technical support and guidance
• Monitor AI system performance, scalability, reliability, and cost-effectiveness, establishing KPIs and driving continuous optimization
• Mentor, develop, and retain top AI talent while building a culture of innovation and documenting best practices into reusable playbooks

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree or equivalent experience (e.g., 4+ years of additional experience in software or systems engineering in lieu of a degree)
• 10+ years of experience with a progressive career path leading to technical leadership or director-level roles
• 8+ years of experience developing and deploying enterprise-scale software solutions or AI/ML SaaS products in production environments
• 5+ years of hands-on programming experience with languages such as Python or Bash, and machine learning libraries/frameworks
• 3+ years of experience with public cloud platforms (e.g., AWS, Azure, and/or GCP) for AI/ML model deployment and infrastructure management
• 3+ years of experience implementing statistical methods, data pipelines, and machine learning algorithms
• Experience establishing system performance KPIs and implementing model monitoring, fairness, and bias mitigation techniques

Preferred Qualifications:

• Master's degree or PhD in Computer Science, Machine Learning, AI, or a related technical field
• Direct, active technical expertise in Natural Language Processing (NLP), Large Language Models (LLMs), retrieval-augmented generation (RAG), and agentic workflows
• Experience designing and deploying AI solutions within the healthcare domain or a highly regulated industry
• Experience designing security and compliance standards for AI models handling sensitive data (e.g., PHI or HIPAA-regulated data)
• Demonstrated solid communication, executive presence, and stakeholder management skills, with a proven ability to present technical strategies to C-level executives

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $203,200 - $348,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.