Job Description

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Day (United States of America)

Location

680 Lake Shore Drive

General Summary:

The Senior Director, Pediatrics Operations serves as key leader and advisor as part of the Department Leadership Team, supports and manages Division Administrator team members, and serves as the primary point of contact for day-to-day operational management impacting the divisional processes. The Senior Director, Pediatrics Operations will advise the Executive Director in setting strategic priorities as they relate to operations, will partner on development and implementation of initiatives to improve operations and will partner in the oversight of the budget and financial analytics of the Department. The Senior Director is responsible for development and oversight of the department’s budget, business operations and analytics, and plays a critical role in driving strategic, operational, and financial improvement throughout the department.

Essential Job Functions:

• Supports the Executive Director in the management of divisional operations and execution of the department’s strategic plan as it relates to division budget planning, fiscal and resource planning/administration, human resource utilization, policy development and administration, and annual operating plan goals.

• Leads or provides support for managing complex, multi-disciplinary projects within the Department

• In partnership with the LCMG Business Operations team, supports the department and divisional leadership teams in the development and analysis of the annual operating budget; supports departmental efforts in monitoring progress against budget. Partners with the Executive Director to lead annual operating budget initiatives related to revenue growth and expense management goals. Establishes a system for proactive monitoring of monthly financials, productivity review and access management at the department and division-level, recommending action where appropriate.

• Partners with the department and divisional leadership teams and the foundation finance team to plan spending of endowments and philanthropic funds, ensuring appropriate stewardship and strategic deployment of resources.

• Serves as liaison to Division Administrators and Division Heads in operational, financial and budgetary management for their respective programs.

• Partners with other Departmental leadership to ensure the effective management of faculty effort allocation, clinical activity tracking, and productivity reporting and management.

• Supports the divisional faculty recruitment process by reviewing the financial components of business plans and offer letters to ensure they meet departmental standards and expectations. Administers commitments and monitors and measures performance against plan.

• Serves as a liaison with faculty and faculty leadership in the Department of Pediatrics.

• Establishes and maintains working relationships with institutional peers, serves as departmental liaison, helps ensure that the department is responsive to institutional requests and completes projects in a timely fashion.

• Manages the day-to-day activities of direct reports through various human resources activities including: staffing, scheduling, recruitment/selection, orientation and training, employee development, and performance evaluation and management. Ensures staff performance exemplifies the Lurie Children’s core values.

​ Knowledge, Skills and Abilities:

• Master’s degree in Business Administration, Healthcare Administration, Public Health or related field required.

• Minimum of 7 years of progressive responsibility in healthcare operations management, preferably at an academic medical center. Healthcare experience, specifically in physician practice finance or management or in a clinical department at an academic medical center preferred.

• Demonstrated understanding of the operations of an academic department and ability to provide initiative and leadership to enhance operations and resolve problems.

• Demonstrated ability to identify and analyze all pertinent information/data to make recommendations to meet the department’s current academic and administrative needs.

• Advanced analytical and problem solving skills. Ability to perform business analysis to determine best use of resources to complete complex tasks and projects; must be able to work effectively in a fast-paced, and sometimes ambiguous environment with changing priorities.

• Effective communication and presentation skills. Ability to translate analyses into actionable information for decision-making at all levels throughout the organization.

• Demonstrated track record of forming collaborative and effective working relationships with physicians and administrative leaders.

• Advanced proficiency in Microsoft Excel and PowerPoint required. Experience Power BI and CPSC preferred.

• Demonstrated ability to manage and lead staff in a changing environment.

Education

Bachelor's Degree (Required)

Pay Range

$141,440.00-$233,376.00 Salary

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability

• Critical Illness, Accident and Hospital Indemnity coverage

• Tuition assistance

• Student loan servicing and support

• Adoption benefits

• Backup Childcare and Eldercare

• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

• Discount on services at Lurie Children’s facilities

• Discount purchasing program

There’s a Place for You with Us

At Lurie Children’s, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints — recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.

Lurie Children’s and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

Support email: peoplequestions@luriechildrens.org