Lennox

Sr Digital Business Analyst

Lennox  •  Chennai, IN (Onsite)  •  11 days ago
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Job Description

Company Profile

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

  • Support Product Owners in gathering, documenting, and refining business and functional requirements for digital initiatives.
  • Translate business requirements into clear user stories and acceptance criteria.
  • Assist in facilitating communication between offshore development teams and onsite stakeholders.
  • Document current (as-is) and future-state (to-be) process flows using standard templates.
  • Participate in identifying gaps, risks, and dependencies under guidance from senior team members.
  • Support system integrations by clarifying data requirements and functional expectations with technical teams.
  • Collaborate with UX/UI teams to ensure requirements align with user experience goals.
  • Assist in managing day-to-day issue tracking, data validation, and workflow troubleshooting.
  • Develop and execute User Acceptance Testing (UAT) test cases; coordinate defect tracking and resolution.
  • Prepare basic reports and dashboards to track system performance and operational KPIs.
  • Maintain clear documentation and ensure timely updates to stakeholders.

Qualifications

  • 4 - 7 Years f experience as a Business Analyst or in a digital delivery role
  • Ability to support US working hours (up to 12pm CT overlap as needed).
  • Bachelor’s degree in Business, Computer Science, or related field
  • Working knowledge of Agile/Scrum methodology and user story development.
  • Strong documentation and requirement-writing skills.
  • Familiarity with tools such as Jira, DevOps, or similar task management platforms.
  • Basic understanding of digital platforms (eCommerce, SaaS, or PaaS experience is a plus).
  • Strong communication skills and ability to collaborate across global teams..
Lennox

About Lennox

Lennox (NYSE: LII) is a leading provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.

Beginning over a century ago, Lennox has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.

We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America and Asia. Lennox is publicly traded on the NYSE and has paid steady dividends on profits. (LII)

The Corporation's brands include Lennox, Allied Air, Armstrong Air, Heatcraft, Ducane, Magic-Pak, and Friga-Bohn.

Lennox is an Equal Opportunity Employer and supports a diverse, inclusive work environment.

Industry
Manufacturing & Production
Company Size
5,001-10,000 employees
Headquarters
Richardson, TX
Year Founded
Unknown
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