Job Description

Sr. DevOps Engineer - AWS

Department: Tech Operations

Employment Type: Full Time

Location: United Kingdom

About Intermedia:

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!

Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.

Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!

Are you ready to make your mark?

About the Role:

While primarily remote, this role requires occasional visits to the Bristol office or London.

AnyMeeting is a highly loaded video conferencing and webinar service based on WebRTC project. An important aspect of our service is the adaptation of video and audio quality to the quality of the client's network (3G, WiFi, LTE, 5G). The service works around the clock and is available worldwide. We are actively seeking talent for our DevOps team to maintain the service infrastructure, develop IaC automation, test and deliver code to environments from QA to Production, troubleshoot and resolve issues on test environments, and collaboratively improve the application architecture with the development team.

What You’ll Be Doing

Support and develop CI/CD processes across build platforms such as Jenkins, Octopus, GitHub Actions, and Azure DevOps.
Design and implement infrastructure provisioning automation using Infrastructure as Code with Ansible and Terraform.
Manage AWS account resources to ensure spending is under control.
Troubleshoot test environment issues to unblock the progress of the development team.
Take a leading role in incident handling, driving root cause analysis, and ensuring that fixes are delivered in a timely manner.
Deploy applications across Linux, Windows, and Kubernetes environments.
Automate routine and repetitive tasks

What You Will Bring to the Role

4+ years of experience in DevOps Engineering or a related field.
Strong understanding of Linux and comfort working at the command line.
Ability to design, implement, and manage CI/CD pipelines using GitHub, Github Actions, and Jenkins.
Experience managing AWS account resources at scale.
Experience deploying and maintaining Kubernetes clusters and workloads in a production environment.
Proficiency in scripting tools or languages like Go, Python or Bash.

Bonus Skills

Experience managing Windows Server infrastructure and IIS applications.
Familiarity with VoIP and WebRTC, understanding of the principles of network protocols (SIP, RTP).
Experience working with globally distributed and remote teams.

Diversity, Inclusion, and Equal Opportunity

We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Intermedia Intelligent Communications

Intermedia is the cloud communications company that helps over 150,000 businesses connect better, from wherever, through our AI-powered platform that includes voice, video conferencing, chat, SMS, contact center, business email and productivity, file sharing and backup, security, archiving, and more. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of intelligent communications and collaboration solutions, including our flagship product, Intermedia Unite®, all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and certified by J.D. Power for excellence in technical support eight times, Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience.

As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models.

Recent Awards:

• J.D. Power Certified Assisted Technical Support Program – 2024, 2023, 2021, 2020, 2019, 2018, 2017, 2016

• PCMag Editor’s Choice – Intermedia Unite

• US News & World Report - Best Business Phone System - Intermedia Unite

• CRN - 5-Star Partner Program - 2025, 2024, 2023, 2022

• CRN’s Cloud Computing Product of the Year - 2024, 2023, 2022, 2021 – Intermedia Unite

Industry

IT & Software

Company Size

1,001-5,000 employees

Headquarters

Sunnyvale, California

Year Founded

Unknown

Website

intermedia.com

Social Media