This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Desktop Support Specialist based in India.
This role is an opportunity to provide high-level technical support across a distributed, remote environment while serving as a key escalation point for complex end-user technology issues. You will troubleshoot laptops, desktops, peripherals, operating systems, applications, and mobile devices across multiple platforms. The position combines hands-on support with Microsoft 365, Azure, Intune, Active Directory, endpoint security, and IT service management. You will also contribute to hardware lifecycle planning, ticket analytics, documentation, and continuous improvement of support processes. As a senior technical resource, you will mentor junior and outsourced team members and help drive consistent service delivery. You will work closely with employees and stakeholders, balancing technical expertise with strong customer service and communication. The role is well suited to an experienced support professional who enjoys solving challenging problems and taking ownership of escalated issues.
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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Jobgether is an AI-powered career coach and matching platform fixing the broken job search. Remote professionals no longer waste hours applying blindly; instead, they receive a personalized job search strategy, stronger visibility, and curated matches aligned with their skills, flexibility preferences, and career goals.
We flip the hiring model by connecting talent only to roles that truly match, reducing noise for employers and eliminating wasted effort for candidates. Jobgether combines AI coaching, profile optimization, Match Score insights, and the world’s largest remote job database to help people land opportunities faster and with less bias.
Our purpose is to make remote job search guided and intentional.
Our mission is to become the world’s reference platform for remote talent, ensuring no professional remains invisible and every match is meaningful.
