Job Description

SENIOR DATA CENTER OPERATIONS ENGINEER – NORWAY

The Senior Data Center Operations Engineer plays a critical role in supporting the deployment and long-term operation of advanced AI infrastructure within a high-performance data center environment.

This role bridges IT infrastructure and critical facilities operations, ensuring the reliability, performance, and resilience of compute, network, power, and cooling systems that support some of the world's most demanding AI workloads.

You will participate in the commissioning, validation, and operational readiness of new infrastructure while helping establish the operational standards that will govern the site for years to come. As the environment transitions into steady-state operations, you will assume ownership of infrastructure reliability, incident response, and continuous improvement initiatives.

This is a hands-on engineering role for professionals who thrive in mission-critical environments and take pride in maintaining world-class uptime, safety, and operational excellence.

You will work closely with facilities teams, colocation partners, vendors, network engineers, systems engineers, and global operations teams while serving as a senior technical resource and escalation point within the site.

Employment Type

Permanent, Full-Time Employment (Norway)

This position is intended as a long-term role supporting the continued growth and operational maturity of the data center environment. Customer and Milestone are committed to building a stable, high-performing operations team that supports both deployment and ongoing operational phases.

Key Responsibilities

• Own the reliability and operational performance of compute, network, power, and cooling infrastructure.

• Install, configure, troubleshoot, and maintain server, storage, and networking hardware.

• Perform structured cabling activities and Layer 1–3 troubleshooting.

• Partner with colocation providers and facility teams to review MOPs, EOPs, and maintenance procedures.

• Support and monitor critical electrical systems including UPS, PDUs, switchgear, transformers, generators, and distribution systems.

• Support and monitor cooling infrastructure including CRAC/CRAH units, CDUs, chillers, cooling towers, and liquid cooling systems.

• Participate in commissioning, infrastructure acceptance testing, and operational readiness reviews.

• Lead technical troubleshooting during infrastructure incidents and outage events.

• Conduct root cause analysis (RCA) and drive corrective and preventive actions.

• Develop and improve operational procedures, documentation, and runbooks.

• Support capacity planning, infrastructure forecasting, and preventive maintenance programs.

• Support initiatives related to energy optimization, infrastructure efficiency, sustainability reporting, and operational performance improvements.

• Identify opportunities for automation and operational efficiency improvements.

• Participate in a 24x7 on-call rotation supporting critical infrastructure operations.

Required Skills

• Professional proficiency in English (written and verbal).

• Norwegian language skills are advantageous but not required.

• Strong hands-on experience supporting both data center IT infrastructure and critical facility systems.

• Deep understanding of redundancy, fault tolerance, high availability, and mission-critical operations.

• Experience operating electrical infrastructure including UPS systems, PDUs, switchgear, generators, transformers, and power distribution systems.

• Experience supporting cooling infrastructure including CRAC/CRAH systems, chillers, cooling towers, CDUs, and liquid cooling technologies.

• Strong Linux administration and troubleshooting skills.

• Experience with automation tools and scripting (Bash, Python, Ansible, or equivalent).

• Experience troubleshooting enterprise networking platforms using CLI tools.

• Familiarity with Cisco, Arista, Juniper, or similar networking technologies.

• Experience reviewing and executing operational procedures including MOPs, SOPs, and EOPs.

• Familiarity with ITSM and DCIM platforms such as ServiceNow, Jira, NetBox, Sunbird, or equivalent.

• Understanding of sustainability, energy efficiency, and operational practices associated with modern hyperscale, AI, and high-density computing environments.

• Strong written documentation, communication, and incident management capabilities.

• Ability to perform effectively under pressure within high-availability environments.

Required Experience

• 5+ years of experience in one or more of the following:

• Data center operations
• Critical facilities engineering
• Infrastructure engineering
• Industrial operations
• Telecommunications infrastructure
• Power generation and utilities
• Maritime operations
• Industrial automation
• Defense infrastructure
• Mission-critical operational environments

• Experience supporting both facility infrastructure and IT systems.

• Experience with large-scale data center deployments, commissioning, or infrastructure expansion projects.

• Experience leading incident response and root cause investigations.

• Experience mentoring engineers or leading technical initiatives.

• Experience supporting production environments with strict uptime requirements.

Preferred Experience

• Experience with Building Management Systems (BMS), Electrical Power Monitoring Systems (EPMS), SCADA platforms, industrial automation systems, or critical facility monitoring environments.

• Experience operating liquid-cooled, high-density AI, GPU, HPC, or accelerated compute environments.

• Experience supporting renewable energy programs, sustainability initiatives, or energy efficiency optimization efforts.

Preferred Certifications

• CompTIA Server+
• CompTIA Network+
• Linux+
• ITIL Foundation
• CCNA
• JNCIA
• Schneider Electric Data Center Certifications
• Uptime Institute Certifications
• Electrical or Mechanical Engineering Certifications

Work Schedule

This role supports a 24x7 mission-critical environment and may require participation in on-call rotations, after-hours incident response, planned maintenance activities, periodic weekend support, and occasional travel to other Nordic or European locations as required.

Physical & Operational Requirements

• Ability to safely lift and move equipment up to 50 lbs (23 kg).

• Comfortable working on the data center floor for extended periods.

• Ability to access equipment in racks, under raised floors, and within mechanical and electrical infrastructure spaces.

• Ability to safely navigate active construction, commissioning, and operational environments.

• Ability to participate in on-call rotations and respond to operational incidents outside of normal business hours.

• Ability to travel occasionally between Customer sites as required.