Job Description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As Senior Data Centre Operations Engineer at JLL, you will be a key contributor in ensuring the reliability, scalability, and innovation of JLL’s global on‑premises infrastructure. Reporting directly to the Director, Data Centre Operations - AMER, you will oversee and optimize the daily operations of server, storage, and virtualization environments—safeguarding performance and continuity across mission‑critical systems worldwide. Beyond operational excellence, you will drive strategic initiatives such as technology refresh planning and implementation to align infrastructure capabilities with JLL’s evolving business objectives. This role requires a blend of engineering depth, strategic thinking, and a creative, problem‑solving mindset. You will contribute directly to JLL’s commitment to world‑class technology delivery—enabling data‑driven insights and operational resilience that power business success across our global platform.

What your day-to-day will look like:

• Be involved in and/or lead operational escalations related to Data Centre technologies with particular focus on Wintel, storage, Citrix & virtualization stacks

• Required to attend all operational meetings and provide guidance and approvals where necessary for Data Centre related tasks or changes

• Provide operational oversight of Managed Services Providers to ensure contracted tasks are being performed to standard

• Work directly with vendors, service integrators, and VARs to assess datacenter products and technologies

• Assist with global Data Centre project work, applying solution-oriented thinking to complex challenges

• Engage with stakeholders to ensure end user experience is delivered at the highest standard

• Lead team discussions and actively contribute to building a collaborative, growth-oriented team environment

• Triage complex technical issues and act as escalation engineer for critical incidents requiring advanced troubleshooting

• Develop and refine operational processes while identifying gaps in existing procedures to improve efficiency and reliability

• undefined

Required Skills and Experience:

• Core Technical Requirements:
  
  

  Virtualization Stack: Deep expertise in VMware ESXi and Nutanix AHV virtualization stacks, including migrations between hypervisors and cloud platforms

  Operating Systems: Full understanding of Wintel operations - Microsoft Windows Server OS (2012-2025) and Linux OS (RedHat)

  Storage Technologies: Knowledge of various storage platforms - Nasuni, Nutanix NUS, Windows & Azure Files

  Citrix: understanding of Citrix infrastructure and management

  Backup & Disaster Recovery: Experience with various Backup & DR tools

  Datacenter Operations: Rack elevations, racking, cabling, and physical infrastructure management

  Identity Management: Solid understanding of Active Directory, Group Policy Objects (GPO), and Microsoft Entra

  Cloud Technologies: Azure IAAS management, AWS EC2 & GCP experience

  Networking: Understanding of TCP/IP, L2/L3 switches, DNS, DHCP, Load Balancers, Firewall rules & cloud networking

  
  

• Desirable Skills
  
  

  Must have administered or at least have exposure to the following:

  Storage: Isilon, NetApp, Nasuni & NUS

  Backup/DR tools: Rubrik & Zerto

  Virtualization: Nutanix AHV

  Implemented refreshes to agreed designs & ability to support the environment at 3rd line level.

  Engineering mindset, dealing with escalations and strong analytical and problem-solving capabilities

  Knowledge of security best practices and protocols to ensure the secure operation of the environment.

  Able to produce solutions that comply with operational and governance standards.

  Be able to scrutinise changes on Change Advisory Board (CAB) and have strong interpersonal/communication skills

  Broad understanding of databases – ability to fine tune Microsoft SQL Server workloads and well versed in DB backup/recovery operations

  Good understanding of enterprise networking and exposure to:

  Micro segmentation

  DNS/DHCP/Print solutions & management of branch/Edge deployments

  Scripting with PowerShell & exposure to various infrastructure tools such as:

  SCCM

  Datadog

  Automation tools such as Ansible & Terraform

  Capacity planning & forecasting tools (Aria, Prism, VRNI, Komprise)

  Asset Management & Inventory tracking

  Experience with annual budget planning/reporting

  SLA management, change management, incident response & RCA

Location:

On-site –Jalisco,MEX

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo – incluyendo la candidatura en línea y/o el proceso general de selección – puede enviarnos un correo electrónico a HRSCLeaves@jll.com Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL.