Role Responsibilities

Are you someone who enjoys turning complex data into meaningful insights that help leaders make better informed decisions? In this role you'll build and maintain executive dashboards, analyze trends, and provide analysis and insights that help shape how technology investments, services, and operations deliver value for Albertans.

Reporting to the Manager, Oversight and Standards, this role turns IT and service performance data into clear, decision-ready information for senior leaders across the GoA. This position also supports the Ministry of TI responses to various IT governance reviews and audits, ensuring submissions are accurate, complete, and delivered on time.

The responsibilities of this role include:

• Build and maintain executive IT dashboards by working with subject matter experts to source and structure reliable data sets, ensure the data is accurate and fit for purpose, and create clear visualizations of IT performance to support senior leader decision-making.
• Provide strategic analysis and evidence-based recommendations by translating complex IT and service delivery data into clear business insights.
• Coordinate ministry responses to IT governance reviews, audits, and oversight activities ensuring accurate and timely submissions.
• Work with project delivery managers to establish benchmarks and targets and report on outcomes, value realization, and continuous improvement opportunities aligned with strategic priorities.
• Maintain and strengthen the TI Service Delivery Operating Model, ensuring governance, processes, and reporting practices remain current, effective, and aligned with business needs.
• Champion an AI-first approach to data and reporting, leveraging emerging technologies to improve insights, operational efficiency, and stakeholder outcomes.
• Provide leadership continuity by acting on behalf of the Manager as required.

To be successful in this position, you will demonstrate:

• Strong analytical, conceptualization, and problem-solving skills, with the ability to turn data into clear, actionable insights.
• Excellent written and verbal communication skills, including translating technical information into plain language.
• Ability to build effective networks and collaborative relationships across business areas.
• Willingness and ability to identify opportunities for AI and apply AI tools to improve analysis, reporting, and day-to-day work, and demonstrated adaptability to new tools, technologies, and ways of working.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies.

Qualifications

Requirements:

• A university degree in a related field (e.g., Business), supplemented by four (4) years of progressively responsible, related experience in data analysis, reporting, and data visualization.
• Experience building and maintaining dashboards and reporting data sets.
• Experience interpreting performance data and presenting findings to senior leadership audiences.
• A cover letter clearly demonstrating relevant skills and competencies tailored to this position.

Equivalencies:

• A related master’s degree and a minimum of two (2) years of related experience; or
• A related two-year diploma and a minimum of six (6) years of related experience; or
• A related one-year certificate and a minimum of seven (7) years of related experience; or
• A minimum of eight (8) years of related experience in lieu of formal education.

Assets:

• Knowledge of IT service performance measurement, KPIs, and benchmarking.
• Experience working in a large, complex organization in a reporting capacity.
• Experience coordinating responses to audits or formal reviews (e.g., Office of the Auditor General).
• Knowledge of public-sector strategy, governance, and the Government of Alberta context

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

Term of EmploymentPermanent, Full-time position

Hours of Work 7.25 hours daily / 36.25 weekly – Monday to Friday

Location Edmonton

Final candidates will be required to undergo a security screening.

Applicants are required to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Additional Information

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service
• Public Service Pension Plan (PSPP)
• Alberta Public Service Benefit Information
• Professional learning and development
• Research Alberta Public Service Careers tool
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.