Job Description

Senior Data Analyst

Westwood, Massachusetts

Citizens Financial Group, Inc. (CFG) seeks a Senior Data Analyst for its Westwood, Massachusetts location.

Duties: Translating business requirements and information into decisioning software logic designs. Writing
programming code, customizing decisioning application software, and performing appropriate quality assurance checks before hand-off to quality assurance colleagues. Performing unit and integration testing of new or modified business logic. Maintaining the required reference data for executing the decisioning logic, including offer compatibility. Resolving inquiries and service for the screening, prioritization, and resolution of production defects. Assisting in diagnosing application issues. Assisting in creating post-implementation support documentation. Running queries to analyze customer interactions and take actions to mitigate anomalies.

Requirements: Bachelor’s degree in Analytics, Statistical Modeling, Data Science, followed by two (2) years in the role or in a related position. Full term of experience must include: Utilizing Pega PRPC, Java, JavaScript, and SQL for custom logic and data handling; Developing REST/SOAP services, connectors, and data pages to integrate with external systems; Using SQL to analyze, query, and validate data across relational databases, ensuring data quality meets business requirements; Managing real-time data integration and provisioning using Apache Kafka to enable seamless data flow for business-critical applications; Leveraging cloud-based data solutions using AWS Redshift to enable scalable data storage and high-performance querying for business intelligence; Designing and optimizing relational databases to store, retrieve, and provision structured data in accordance with business and analytics requirements; Utilizing Tableau to create customized reports and visualizations; Applying data mining techniques, including clustering and association, to discover trends, patterns, and anomalies in data, supporting business teams with actionable insights; Conducting statistical analysis using methods, including A/B testing and regression analysis, to validate and support key business initiatives; Performing data profiling tasks to ensure data is accurate, clean, and aligned with business objectives before provisioning to analytical environments; Maintaining continuous data provisioning using DBeaver for database interaction, enabling seamless integration with relational databases for data support; and Leveraging SAS to automate the provisioning of datasets, ensuring data is pre-processed and ready for analysis or modeling.

May telecommute from any U.S. location.

Worksite: 200 Station Drive, Westwood, Massachusetts 02090, United States, 40 hrs/wk. Salary range: $118,000 - $138,000/yr. EO employer.

To apply visit https://jobs.citizensbank.com (Job ID: 47477) or email resume and cover letter to Recruiting@Citizensbank.com with subject line: 47477.

Direct applicants only.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

Job Applicant Data Privacy Policy

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.