Revvity

Sr. Customer Support Engineer

Revvity  •  Shanghai, CN (Onsite)  •  16 days ago
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Job Description

Job TitleSr. Customer Support Engineer

Location(s)Shanghai

About Us

Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.

Find your future at Revvity

  • Provide high level technical support to customers including installation, maintenance, troubleshooting, application development and necessary trainings in the service areas for instrument.
  • Manage territory service activity and ensure high quality service to meet company measurements(Service KPIs), and service business target.
  • Maintain high customer satisfaction in the field service work.
  • Promote service contracts to fulfill customer need.
Revvity

About Revvity

At Revvity, “impossible” is inspiration, and ""can't be done"" is a call to action. Revvity provides health science solutions, technologies, expertise and services that deliver complete workflows from discovery to development, and diagnosis to cure. Revvity is revolutionizing what’s possible in healthcare, with specialized focus areas in translational multi-omics technologies, biomarker identification, imaging, prediction, screening, detection and diagnosis, informatics and more. With more than $3 billion in revenue and over 11,000 employees, Revvity serves customers across pharmaceutical and biotech, diagnostic labs, academia and governments. It is part of the S&P 500 index and has customers in more than 190 countries. Learn more at www.revvity.com

Industry
Biotech & Life Sciences
Company Size
1,001-5,000 employees
Headquarters
Waltham, Massachusetts
Year Founded
2023
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