Job Description

Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!

The Senior Customer Sales Manager (Sr. CSM) owns the selling efforts with their customer as a member of a Customer Business Team (CBT). The position represents & serves as the face of Kraft Heinz to the Customer’s Category Management and Buying Office personnel. The Sr. CSM leads their categories effectively, responsible for all the selling activities across the portfolio their customer to deliver revenue and share objectives, pursue business strategies to grow the company franchises through the use of customer-specific programs, provides category management expertise, and ensuring that coordinated cross-functional sales value is delivered through implementation of the sales plan and shelving objectives.

Essential Functions & Responsibilities:

• Build Kraft Heinz business with a Growth Mindset measured by profitability achievement, share gains, revenue targets, special programs, new and core item introductions/distribution through implementing prices strategies for all assigned categories

• Effectively penetrate the customer to establish rapport at all levels and to fully understand the customer, their business, and the marketplace

• Develop tracks, analyzes, evaluates and develops business plans based on cross-functional support via Business Unit/HQ, customer strategies/initiatives and external factors

• Drive efficient and effective trade programs to deliver the best value and administers volume and trade promotion spending levels within budget while handling trade dollars as percent of revenue for maximum results

• Leads regular category & business reviews with customer category managers & key account management personnel to affect positive business growth through seamless communication

• Leads and/or assists with major business reviews and customer visits, including annual reviews and “top‐to‐top” meetings

• Leverages available resources to elevate executional excellence across cross functional business planning in category mgmt., supply chain efficiency, technology, local marketing to facilitate growth

• Applies insight information, both internal and external, to build total customer profits and plans

• Achieve CBT New Item Authorization and Distribution goals, promotional revenue objectives by tactic, price point, Drive Period & Selling Event for their assigned categories and customer

Expected Experience & Required Skills:

• Proven experience in annual cycles leading customer management, account management, and/or retail sales management for a complex Sales role in a CPG company where you owned a desk of at least $75 million of business.

• Previous experience with value or limited assortment retailers

• Tested experience in building effective customer relationships to drive customer loyalty/engagement while selling to achieve objectives

• Clear examples of exhibiting superlative interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively

• Exhibits strong financial acumen-understanding of profit, revenue drivers and return on investment analysis, with proficiency in deploying and managing trade in previous roles

• Tested examples exhibiting critical thinking & decision-making skills through utilizing data to story-tell and drive business results across multiple stakeholders

• Reside in the Nashville geography or open to relocation.

• Willing to travel 10-20% out of the area as needed

Work Environment & Schedule:

• This position is considered a Normal office environment with limited travel or visits to external locations; offices are open workspaces. Position is required to be in the office three days a week with the other two days remote. Additionally, this role requires ability to work a salaried, exempt schedule to best execute against customer and internal expectations

Physical Requirements:

• Physical demands include but not limited to

• Willingness to drive and/or travel as needed

• Operate a computer and view screens for ~100% of work schedule

This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

$120,800.00 - $151,000.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Nashville Office

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.