Job Description

Do you like helping small businesses grow? Do you enjoy working across organizations and scaling programs? Come join us at Amazon B2B Payments & Lending! The Amazon B2B Payments & Lending team provides invoices, working capital and payment acceptance solutions to Amazon Business customers, sellers and other small business customers across Amazon. We are part of the global Consumer Payments organization, who aims to delight our customers by building payment experiences and financial services that are trusted, valued and easy to use from anywhere in any way. B2B Payments & Lending’s Credit and Fraud Management team is looking for a smart, motivated, and analytical Credit Risk Analyst to join our underwriting and portfolio management team. The successful candidate will have a deep understanding of underwriting and related systems, as well as portfolio risk management experience. This role involves high judgment decision making, use/creation of risk analytics, the ability to analyze customer financials, complex underwriting, and management of SLAs. The successful candidate will have a strong desire for innovative processes, strong attention to detail and exceed expectations in a dynamic, fast-paced and often ambiguous environment.
This role will report into the Credit Operations Manager based in Tokyo, Japan.

Key job responsibilities
• Underwrite medium-to-large-sized credit applications.
• Evaluate portfolio risks across WW portfolios, monitor and create risk metrics.
• Improve processes to increase efficiency and improve risk mitigation across WW markets.
• Contribute to and build underwriting/credit strategies across the portfolio and individual customer sub-segments.
• Assist in defining policies and product features to support automated and manual credit decision-making and monitoring.
• Establish, constantly improve, and be a thought leader for a credit adjudication and performance monitoring platform.
• Develop processes, mechanisms and Standard Operating Procedures (SOPs) to grow efficiently and in a scalable way.
• Review complex credit decisions that require manual reviews or exceptions.
• Participate in program operations, partner with product managers and contribute to team-wide improvement goals.
• Manage relationships with key stakeholders and partners with cross-organizational teams on high priority initiatives.

A day in the life
This role is based with the Tokyo team but involves daily communication with overseas partners in English (via email/call). At Amazon, the concept of “Work Life Harmony” is deeply ingrained, meaning we strive to create an environment where everyone can work comfortably. Many working parents are part of our team, and flexible working arrangements are available.

About the team
The team is responsible for making decisions on Amazon Business (AB) customers’ eligibility for the Pay By Invoice (PBI) payment product at initial assessment, proactively and by request, while balancing spend opportunities and mitigating credit/write off risk. Our mission is to drive the Amazon flywheel by enabling credit on PBI for all eligible customers registering on AB with best-in-class risk management.

Basic Qualifications

- Bachelor's degree or equivalent
- Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level
- Experience working with complex data sets
- Experience providing and effectively communicating strategic and tactical recommendations based on data
- Experience leading projects across multiple stakeholders
- Experience demonstrating problem solving and root cause analysis
- Experience in Business English skills, both verbal and written
- 3+ years of experience in commercial credit risk management

Preferred Qualifications

- Professional auditing qualification, or similar risk or compliance credentials
- Knowledge of SQL or Python
- Experience managing multiple projects, prioritizing, planning, and managing time
- MBA, CFA, CPA or master’s degree in relevant fields
- Experience in managing a credit risk program for an unsecured lending portfolio.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.