YASH Technologies

Sr. Consultant - SAP CRM-Technical Job

YASH Technologies  •  Bengaluru, IN (Onsite)  •  45 minutes ago
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Job Description

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.

At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

We are looking forward to hire SAP CRM-Technical Professionals in the following areas :

Job Title: SAP CRM Technical Consultant - AMS Project (Technical & UI Specialist)

Bachelor's degree in Information Technology, Computer Science, or a related field.

  • Minimum of 6 - 7 years of experience as an SAP CRM Technical Consultant with a focus on both technical and UI aspects.
  • In-depth technical knowledge of SAP CRM 7.0 EHP 2.0, including Activity Management, Marketing, Service, and ERMS.
  • Strong UI/UX design and development skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Preferred Skills:

  • SAP certification in CRM.
  • Experience with SAP UI technologies (e.g., SAPUI5, Fiori).
  • Experience with other SAP modules (e.g., SAP ECC, SAP S/4HANA).
  • SAP CRM Implementation and Support:
    • Lead the technical implementation and support of SAP CRM 7.0 EHP 2.0 modules within the AMS framework.
    • Develop and customize SAP CRM solutions to meet ongoing business requirements.
    • Provide continuous technical support and maintenance for SAP CRM projects, including troubleshooting and resolving technical issues.
  • UI Design and Development:
    • Design and implement user-friendly interfaces for SAP CRM applications.
    • Ensure the UI design aligns with user experience (UX) best practices and business requirements.
    • Develop custom UI components and enhancements using SAP UI technologies (e.g., SAPUI5, Fiori).
  • Activity Management:
    • Design and implement technical and UI solutions for activity management processes within SAP CRM.
    • Ensure efficient tracking and management of customer interactions and activities through technical enhancements and intuitive UI designs.
    • Develop and maintain technical and UI reports and dashboards for activity management.
  • Marketing:
    • Configure and manage the technical and UI aspects of marketing campaigns within SAP CRM.
    • Develop technical and UI solutions to analyze marketing data and optimize campaign performance.
    • Collaborate with marketing teams to align CRM technical and UI strategies with business goals.
  • Service:
    • Implement and support the technical and UI aspects of the SAP CRM Service module.
    • Manage technical and UI configurations for service requests, service contracts, and service orders.
    • Ensure timely resolution of technical and UI-related issues in customer service and enhance service delivery.
  • ERMS (Email Response Management System):
    • Configure and manage the technical and UI components of ERMS within SAP CRM.
    • Automate email response processes through technical solutions and intuitive UI designs to improve customer communication.
    • Monitor and analyze technical and UI metrics related to email response efficiency.

At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.

Our Hyperlearning workplace is grounded upon four principles

  • Flexible work arrangements, Free spirit, and emotional positivity
  • Agile self-determination, trust, transparency, and open collaboration
  • All Support needed for the realization of business goals,
  • Stable employment with a great atmosphere and ethical corporate culture
YASH Technologies

About YASH Technologies

YASH Technologies is a consulting-led transformation partner with a proven track record of helping customers address their current and prospective digital transformation challenges. Recognized as "Large enough to transform and small enough to care," our customer-centricity and robust value systems have helped us earn the trust of our clients globally and enabled us to be the "Digital Partner of choice" of 75+ global F500 companies. We combine battle-tested consulting, technology, advisory, and outsourcing services capabilities "Glocally" with a consultative & value-centric approach to enable clients to achieve unprecedented performance and revenue growth at optimized costs. We are incredibly passionate about our mission - driving customer success, engaging with our associates, and giving back to the communities in which we live. We have fostered an environment that empowers associates and allows them to actualize themselves while enabling them to deliver exceptional experiences to our customers and partners.

We deeply treasure the trust evolve as an organization to bring our business, industry, and technology experience to develop and optimize innovative business-driven technology solutions for our customers. Regarding our vision, mission and values, YASH is focused on building long-term relationships and working with clients as an extended team. As such, YASH has created a culture where people feel empowered to make a difference; where every YASHian is passionate about innovation and collaboration; and where we take care of each other, our clients, our partners, and our communities just because it is the right thing to do.

Industry
IT & Software
Company Size
5,001-10,000 employees
Headquarters
East Moline, IL
Year Founded
1996
Website
yash.com
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