Job Description

Responsibilities:

• Hardware network solution deployments spanning geographical separation.

• Prepare documentation for internal and external clients detailing system/ Network designs and configuration of deployed solutions.

• Handling Network related issues, handling LAN/ WAN, and SD WAN, DNS, Firewall related issues and support to employees and internal team globally.

• Network Security patching.

• Cisco / Juniper Firewall experience required

• Working closely with Cyber Security team to manage Security patches on allocated tasks

• Handling global Network plat form and available to work in Shits, if needed

• Provide technical overview of product architecture, functionality, system / data requirements, service delivery and integration with enterprise applications.

• Continuously develop and enhance knowledge, skills, and abilities to handle operating systems, networking infrastructure and products & services that BBOX supports.

• Provide timely resolution, track tickets in Service now, Update ticket status, resolution basis in BBOX SLA defined

• Hands on experience in Azure Networking

• Through knowledge of network protocols and multicast network

• Analysis and troubleshoot of incidents and escalation of events.

• Hands on experience in Cisco routers and firewall

• Hands on experience on Cisco, Juniper and dell switches.

• Preparation and review of various network reports

• Understanding of ITIL process

• Responsible for day to day smooth operations of the IT infrastructure

• Network diagram (PPT/Visio)

• Network monitoring tool (Solarwinds / IT360 / Manage Engine / Whatsup Gold)

• Inventory management

• Change management

• Firewall Rule Management

• DMZ Management

• RADIUS Server Management

• IPS Management

• Web Proxy Support

• Network/Datacenter Forecasting & Planning

Skill Set Required: (Mandate Skill Set)

• Should have hands-on experience of below protocols and features:

OSI Layers, IPV4 (Subnetting), Static routing, OSPF, BGP, PPP, TCP/UDP, STP, Port channel, Port security, Port Span, Policy based routing, QOS, Multicasting, IGMP, PIM dense mode, PIM Sparse Mode, PIM SSM, Tacacs, Radius, HSRP/VRRP/GLBP, IP SLA, GRE Tunnel, IP SEC tunnel, Wireless, SNMP, Access control list

• Should have worked on below products:

Cisco ISR Router, Cisco, juniper and dell L2 and L3 Switches, Cisco / Meraki Access Points,

• Should have hands on WAN technology: P2P, STM, ISDN.SD WAN

• Should have knowledge on WAN technology: VSAT, MPLS

• Should have worked with monitoring tool: Solarwinds, Wireshark,Whatsup Gold