Job Description

Job ID: 63689

Division & Section: People & Equity, Equity & Accessibility

Work Location: CITY HALL, 100 Queen St W

Job Type & Duration: Full-time, 1 Permanent and 1 Temporary (12 month) Vacancies

Salary: $103,431 - $141,247

Hiring Zone $116,222 - $126,009

Shift Information: Monday to Friday, 35 hours per week

Affiliation: Non-Union

Number of Positions Open: 2

Posting Period: 02-APRIL-2026 to 23-APRIL-2026

Reporting to the Manager, Human Rights, the primary role of the Senior Consultant, Human Rights (EDHR) is to advance excellent human rights practices at the City of Toronto. In this highly independent role, you will provide expert advice and resolve complex employee and resident harassment and/or discrimination complaints. Additionally, you will support the development of effective policies, programs, education, and communications for the organization, resulting in positive systemic change. Your work will contribute to the organization’s commitment to enhancing human rights, equity, inclusion, and reconciliation.

Major Responsibilities:

• Provide consultation, interpretation, and direction on the City’s Human Rights policies (e.g., Human Rights and Anti-Harassment/Discrimination Policy, Accommodation Policy, Hate Activity Policy) and relevant legislation (e.g., Ontario Human Rights Code, Occupational Health and Safety Act, Accessibility for Ontarians with Disabilities Act, ESA, WSIA, collective agreements) to City staff, elected officials, job applicants, residents, and facility users.
• Provide confidential, impartial expert advice, coaching, and various conflict resolution approaches to parties in dispute
• Undertake complex and/or systemic employee and/or resident harassment and discrimination investigations, consistent with City policy, collective agreements, and legislated obligations. This will include interviewing parties, gathering evidence, conducting research, analyzing, and preparing investigation reports, determining findings; making recommendations to resolve and remedy complaints through a trauma­ informed lens.
• Mentor, coach, develop, and guide Consultant and Associate level staff on issues and projects; coordinate the work of consultant and administrative staff to ensure that objectives are met, while fostering a culture of psychological safety.
• Where required, testify before the Ontario Human Rights Tribunal and arbitrations.
• Assess equity impacts of complaint outcomes, developing appropriate resources to address gaps, including building equity and human rights understanding and capacity within City.
• Support management in addressing human rights issues including accommodation requests and complaints, including providing direction on investigations conducted by internal divisions, human resource professionals, or external investigators.
• Actively promote a positive human rights culture undertaking human rights, equity and diversity research and analysis, identifying trends, and/or systemic barriers, and recommending/implementing effective solutions to advance human rights.
• Assess and report on emerging human rights case law and legislative changes.
• Develop and implement effective corporate human rights programs ensuring that access, equity, and diversity are embedded into policy, procedures, education, and communications.
• Advise, review and ensure alignment of human rights programs, policies, procedures, education with the City's equity and inclusion principles and compliance with the City's legislative obligations.
• Review, update, and implement human rights policies and supporting documents to reflect legislative changes, ensure alignment with legal requirements, and strengthen equitable and compliant policy frameworks.
• Initiate, build, and maintain relationships with internal partners in order to develop, facilitate and promote human rights, access, equity and diversity policies and programs.
• Maintain detailed reports of all investigations, inquiries, statistics, and confidential records.

Key Qualifications:

1. Post-secondary education in a professional discipline pertinent to the job function, and/or an equivalent combination of education and experience. A Law degree (LLB or JD) would be considered an asset.
2. Extensive human rights experience in a major unionized public or private sector organization and applying relevant legislation.
3. Extensive experience conducting complex investigations and major human rights interventions (including drafting investigation plans, gathering evidence, interviewing parties, addressing individual and systemic issues, preparing high quality, detailed investigation reports, determining findings, applying relevant legislation and case law and making appropriate recommendations to resolve the complaint)
4. Considerable experience leading, developing, implementing, and evaluating corporate human rights and equity related programs, policies, and projects to advance human rights strategic directions and organizational change.
5. Considerable experience facilitating complaint resolution through alternative dispute resolution such as negotiations, mediations, producing sound Minutes of Settlement, or other restorative processes such as healing circles.
6. Knowledge and application of relevant provisions of the Ontario Human Rights Code, Occupational Health and Safety Act, Employment Standards Act, Workplace Safety and Insurance Act, Accessibility for Ontarians with Disabilities Act, contractual obligations including administration of collective agreements, current human rights case law.
7. Highly developed communication, presentation, and human relations skills with the ability to communicate persuasively and effectively at all organizational levels.
8. Strong analytical skills to assess the relevance of evidence and ability to exercise sound judgement.
9. Ability to identify needs, initiate, coordinate, and manage the implementation of solutions in response to client issues.
10. Highly developed analytical and problem-solving skills.
11. Ability to exercise discretion, sound judgement, remain impartial and work independently.
12. Political acumen to address sensitive issues and work with all levels of employees, management, senior leadership, and council.

Notes:

• Applicants are required to demonstrate in their resume that their qualifications match those specified in the job posting.
• Applicants understand that Time in Role requirements will be applied as part of the job competition process as outlined in the City’s Non-Union Recruitment and Time in Role policy 
• If selected for a temporary position, employee's placement is conditional on the approval of their executive director/general manager or designate
• Temporary and fixed-term part-time non-union employees will be reassigned to this position
• If the posted non-union temporary position becomes permanent, it may not be reposted

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request Learn more about the City’s Hiring Policies and Accommodation Process