Job Description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Job Title: Senior Consultant – Business Process Analyst (BPA)

We are seeking an experienced Senior Consultant – Business Process Analyst (BPA) to lead and support large-scale, complex business and technology initiatives. This role serves as a key liaison between business stakeholders and technology teams throughout the project lifecycle, including requirements gathering, solution design, development, testing, implementation, and production support.

The successful candidate will provide functional expertise, production support, and strategic consulting for business applications used by clients and internal partners. Responsibilities include supporting new business and fund launches, client onboarding activities, operational and regulatory changes, system enhancements, and major business transformation programs. The role requires strong analytical skills, stakeholder management capabilities, and the ability to operate independently while driving outcomes across cross-functional teams.

Major Responsibilities

• Lead and manage projects throughout the full lifecycle, including project scoping, business requirements gathering, functional analysis, solution design, testing, implementation, and post-production support.
• Analyze business processes and identify opportunities for process improvement, automation, and operational efficiency.
• Partner with business and technology teams to define, document, and deliver strategic and regulatory change initiatives.
• Act as a Subject Matter Expert (SME) for assigned business applications, processes, and functional domains.
• Provide functional leadership on transformational initiatives, system enhancements, and ongoing business-as-usual (BAU) change programs.
• Consult with stakeholders to understand business objectives, challenges, risks, and operational requirements, translating them into effective solutions.
• Lead large-scale, cross-functional, and technically complex initiatives while ensuring alignment with business goals.
• Develop strong relationships with business partners and foster trust through effective communication, collaboration, and delivery excellence.
• Support production environments by investigating issues, providing functional analysis, and coordinating resolution activities.
• Contribute to strategic planning, governance activities, and implementation of initiatives within the functional area.
• Prepare and present recommendations, project updates, and business cases to management and governance committees.
• Provide guidance and mentoring to team members and contribute to knowledge-sharing initiatives.
• Ensure delivery of high-quality service and support to internal and external stakeholders.

Required Knowledge & Skills

• Strong analytical, problem-solving, and critical-thinking skills.
• Proven ability to translate business requirements into functional and technical solutions.
• Excellent stakeholder management and relationship-building skills.
• Strong verbal and written communication, presentation, and facilitation abilities.
• Ability to effectively communicate with both technical and non-technical audiences.
• Experience managing multiple priorities in a fast-paced environment.
• Strong organizational, planning, and time-management skills.
• Knowledge of business analysis methodologies, change management practices, and project delivery frameworks.
• Experience working with enterprise applications and supporting business-critical systems.
• Ability to work independently while collaborating effectively within cross-functional global teams.

Qualifications & Experience

Required

• Bachelor's degree from an accredited College or University.
• Proven experience as a Business Analyst, Business Process Analyst, or similar role.
• Strong functional domain expertise (US Limited Partnership) with experience in business process analysis, system implementations, and change management.
• Experience supporting business applications (Multifonds) and production environments.
• Demonstrated success delivering complex projects and business transformation initiatives.

Preferred

• IIBA Certification (CBAP, CCBA, or equivalent).
• Experience within financial services, asset servicing, transfer agency, fund administration, or related operational environments.
• Exposure to Agile, Waterfall, or hybrid project delivery methodologies.

Key Competencies

• Leadership & Ownership
• Business Analysis & Requirements Management
• Stakeholder Management
• Process Improvement
• Change Management
• Strategic Thinking
• Communication & Presentation
• Risk Identification & Resolution
• Functional Expertise & Consulting
• Client Focus & Service Excellence

Eligibility for Internal partners

• 3 years as a Team Leader to move as a Section Manager currently at an Officer level.
• 24 months as a Consultant to move as a Senior Consultant. Movement within Senior Consultant and Section Manager is applicable if they have prior 36 months of people management experience.

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.

About Our Bangalore Office

The Northern Trust Bangalore office, established in 2005, is home to over 5,600 employees. In this stunning office space, we offer fantastic amenities which include our Arrival Hub - Jungle, the GameZone, and the Employee Experience Zone that appeal to both clients and employees. Learn more.