Job Description

Exceptional Service. Endless Improvement. Passionate People. Honest and Forthright. These values guide everything we do, and we achieve them thanks to the diverse and collaborative efforts of our team. We are dedicated to creating a supportive environment where every team member can thrive. This includes fostering learning, professional growth, and valuing each team member’s input, all within a culture that promotes work-life balance and a strong sense of belonging.

The Sr. Compliance Administrator is responsible for managing assessments to help develop, implement, and maintain policies and procedures to ensure organizational compliance with regulatory frameworks. This role involves facilitating project tasks with clients, internal teams, and being a point of contact for external auditors to manage compliance activities, conduct assessments, and provide technical guidance. The Sr. Compliance Administrator works under the guidance of the Managed Compliance Supervisor and senior members of the Compliance Team.

Responsibilities:

Policy & Compliance Management:

• Draft, review, and update compliance policies to align with regulatory frameworks
• Identify gaps through compliance assessments and recommend remediation
• Collaborate with clients to implement and approve policy updates
• Configure and manage clients within the GRC platform
• Maintain compliance baselines and track remediation tasks
• Perform internal and third-party risk assessments
• Collect and organize evidence for external auditors
• Respond to due diligence questionnaires (DDQs) and audit inquiries
• Assist with compliance-related projects and deliverables
• Support client meetings, roadmap discussions, and compliance initiatives
• Provide guidance on regulatory requirements and best practices

Compliance Framework Assessments:

• SOC 2
• HIPAA
• NIST CSF 2.0
• CMMC
• FINRA
• NYDFS
• CCPA
• Other frameworks as needed

Requirements

• Bachelor’s degree in IT, Compliance, Cybersecurity, or related field (or equivalent experience)
• 5+ years of experience in compliance, auditing, or IT security
• Experience with GRC platforms, policy management, or audit preparation
• Strong communication skills with both technical teams and executives
• Highly organized with strong project management abilities

Preferred Certifications:

• CISA
• CIPP
• CCP

Benefits

Charles IT offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance, paid holidays, PTO, 401(k), and performance-based bonuses. Team members also enjoy ongoing training, professional development, quarterly team-building events, and a collaborative workplace culture.

Commitment to Inclusion: Charles IT is an equal opportunity employer committed to fostering an inclusive and respectful work environment. We welcome diverse backgrounds and perspectives and do not discriminate based on any protected characteristic.