Job Description

About Client

Hiring for an IT consulting company.

About the Role

Excellence (CoE) through coordination of business operations, financial management, resource management, governance, reporting, vendor coordination, and delivery support activities. Works closely with engineering leadership, client account leads, delivery teams, finance, procurement, HR, and vendors to ensure operational efficiency, governance compliance, and effective execution of business priorities across the CoE.

 Key Responsibilities

Support operational management activities across the Software Engineering CoE

Coordinate project intake, onboarding, and operational readiness processes

Manage and maintain resource tracking, allocation, and capacity reporting across squads and chapters

Support financial tracking including revenue, cost management, forecasting, purchase orders, invoicing coordination, and budget reporting

Maintain governance trackers, operational dashboards, and management reporting for leadership reviews

Coordinate contract management and vendor management administrative processes

Track delivery governance metrics including utilisation, project health, operational risks, and dependency management

Support recruitment coordination, onboarding, and workforce planning activities with HR and delivery leads

Drive operational process standardization and continuous improvement initiatives

Support leadership with executive reporting, presentations, and operational insights

Coordinate internal and client stakeholder communications related to operational activities

Maintain operational documentation, repositories, and compliance records

Support audit, procurement, finance, and governance processes where required

Collaborate with delivery teams, Agile practitioners, and Business Operations stakeholders to improve operational efficiency across the CoE

Assist with planning and coordination of operational events, governance forums, and management meetings

Qualification and Experience:

Bachelor's degree (BA/BS) in Business Management, Operations Management, Information Systems, Finance, or related field preferred

At least 8–10 years of experience in business operations, PMO, delivery operations, or technology operations environments

Experience working within software engineering, technology, digital delivery, or Agile environments

Experience with financial tracking, reporting, resource management, and operational governance

Experience using operational and reporting tools such as Excel, Power BI, Jira, Confluence, SharePoint, or similar platforms

Understanding of Agile delivery models, software engineering operations, and governance processes

Preferred Skills:

Strong operational coordination and organizational skills

Financial tracking and reporting capability

Resource and workforce management coordination

Governance and compliance management

Stakeholder engagement and communication skills

Strong analytical and problem-solving capability

Process improvement and operational optimization

Reporting and dashboard management

Vendor and contract coordination

Ability to work independently and across multiple delivery teams

Good communication (written and oral) and interpersonal skills

Good organizational, multi-tasking, and time-management skills

Compensation

Market Competitive Salary with other benefits

 Other Details:

Work Type: Onsite from Lahore, ISL, Karachi
Working Days: Mon to Fri
Working Hours: 9 am to 6 pm

About HR Ways:

"HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our WhatsApp Channel https://whatsapp.com/channel/0029VamSiLr5fM5fMtAdCS2M to stay updated or visit www.hrways.co to know more."