What We Do
We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.
Who We Are
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
Why You Should Join Us
You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Working under minimal supervision of an IT Manager or Director, referring only exceptional problems and issues for management review or approval, the Sr Business Integration Analyst manages project requirements, timelines, and technical integrations from various platforms external to the core systems at Connection. Works with customers and/or suppliers in support of new or revised systems, API, cXML integrations, as well as internal customers and stakeholders for new business solutions requirements gathering. Works closely, when necessary, with the applications and platform development teams, product management, and applications support for identifying systems, platform, and business process improvements for both internal and external customers and suppliers.
Responsibilities may include gathering and documenting business requirements and converting those to functional specifications for the development team to develop against. Documenting specifications including quality assurance steps to be followed by the development engineer and QA Analyst.
Primary Job Duties
• Understands the business needs and identifies areas of opportunity through joint analysis of systems and processes.• Drives the development of new systems and integrated processes, by working closely with external customers and managing projects in Information Technology.• Gathers, analyzes, and translates business requirements into functional and systems specifications.• Produces artifacts that support the agile SDLC process: requirements, specifications, process maps, project plans, mockups and test cases.• Provides root cause analysis of difficult problems and their solutions.• Understands and conveys to others the interdependencies of various systems.• Resolves issues or escalates risk to next level of management.• Manages customer requests for change which are submitted to the Helpdesk.• Supports the Development team in organizing work based on an Agile/Scrum environment.• Supports the Quality Assurance team as required for unit and/or regression testing.• Works with customers in support of systems integrations.• Identifies application, platform, and business process improvements for both internal and external customers.
USD $93,000.00/Yr.
USD $119,862.00/Yr.
Required competencies:
As a Global IT Solutions Provider, we connect people with technology that enhances growth, elevates productivity, and empowers innovation.
Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to organizations of every size and industry. We serve business, enterprise, and government markets—with tailored offerings for a variety of industry verticals, including healthcare, education, retail, manufacturing, finance, and more.
Our staff of highly trained Account Managers, solution architects, and technical specialists deliver the end-to-end technology solutions and services today’s organizations and users need to function at their best. From digital workplace solutions to modern IT infrastructure and multicloud to supply chain and lifecycle, we have it covered—offering trusted guidance, cutting-edge technology, and instant access to efficient, worldwide procurement through our proprietary platforms and network of 500 suppliers in 174 countries.
Our Values
Respect: We are united by one common vision. We work together to create a winning culture built upon mutual trust and respect.
Excellence: We focus on activities that drive results. We lead by example. We work to achieve excellence in all aspects of our business. We are always looking for better ways to serve our customers.
Teamwork: We win together—all success is mutual. We are accountable to our customers, employees, and shareholders. We work as a team to effectively collaborate, and drive innovation.
Integrity: We are honest and direct in all of our dealings. Honor above all else!
Connection has been recognized with several accolades that reflect our commitment to those shared values, including:
• Twice named one of the “Most Trustworthy Companies in America” by Newsweek.
• Named “America’s Best-in-State Employers” three times by Forbes.
• Recognized in the “Top 100 Technology Companies” by Businessweek.
