Job Description

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.

At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

We are looking forward to hire RPA BA Professionals in the following areas :

Position: Functional Consultant – Retail Banking

Role Overview:

We are looking for an RPA Business Analyst who combines strong process automation skills with hands-on domain knowledge in Retail Banking particularly lending, credit management, and mortgage operations.

The ideal candidate will bridge the gap between business stakeholders and automation delivery teams, identifying high-value automation opportunities and translating complex banking processes into clear functional requirements.

Experience:

• 8–12+ years in Process Consulting / Business Analysis / Process Excellence
• Strong experience in Retail Banking (ending, credit management, mortgage experience)
• Hands-on experience with multiple process modelling techniques
• Proven experience with RPA tools (e.g., UiPath, Automation Anywhere, Blue Prism)
• Excellent analytical, problem-solving and communication skills
• Strong SOP development and governance experience
• Excellent facilitation and stakeholder management skills
• Strong analytical and documentation capabilities

Qualification:

• Bachelor in Engineering/ B.E /B. Tech, MBA or required equivalent. Master’s degree is preferred but not mandatory
• Good to have - NIIT/IIBF Certified Banker – Retail Banking or Certificate in Retail Banking (IIBF, India), UiPath Certified RPA Business Analyst, Automation Anywhere Certified Business Analyst, Green/Black Belt in Six Sigma is an added advantage

Key Responsibilities:

• Lead process discovery and requirement-gathering sessions with retail banking stakeholders to identify automation opportunities across loan origination, underwriting, servicing, and collections
• Develop Process Definition Documents (PDDs) and Solution Design Documents (SDDs) for RPA/BPA use cases in lending and credit workflows
• Conduct as-is/to-be process mapping and build process heat maps to prioritize automation candidates by ROI and complexity
• Partner with automation developers (UiPath, Automation Anywhere, Blue Prism, or similar) to validate solution design against business rules and compliance requirements
• Support UAT, change management, and post-deployment monitoring for automated banking processes
• Experience working with US/UK banking clients or federal/government-adjacent banking programs

Retail Banking Domain Experience (Required)

• Working knowledge of the end-to-end lending lifecycle — origination, credit underwriting, disbursement, servicing, and collections/recovery
• Familiarity with credit management processes including credit risk assessment, credit bureau checks (CIBIL/Experian/Equifax), limit setting, and portfolio monitoring
• Experience with mortgage processes such as loan application processing, property appraisal coordination, title verification, and closing/settlement workflows
• Understanding of regulatory and compliance considerations in retail lending (KYC/AML, fair lending practices, documentation standards)
• Exposure to core banking or LOS (Loan Origination System) platforms such as FIS, Fiserv, Temenos, Finacle, or similar

Nice-to-Have Skills

• Prior experience preparing pitch decks, ROI/business case documents for automation initiatives in banking
• Exposure to Agentic AI or Hyper Automation platforms alongside traditional RPA tools

Primary Skills/ Character:

• Excellent consultative, listening, communication skills to lead, facilitate, and drive individual and group meetings
• Strong analytical, technical, and problem-solving skills are detail-oriented, and able to understand complex customer needs and translate them into user stories with measurable acceptance criteria
• Strong interpersonal skills, including the ability to work across the organization and interact, influence, and negotiate effectively with all levels of management and peers
• Customer-obsessed and have demonstrated a commitment to delivering frequent, high business value features
• Ability and desire to lead, direct, and empower team members without formal management authority
• Look for opportunities to innovate and take thoughtful risks to get the work done better and faster
• Ability to blend business analysis with technical skillset to develop efficient processes
• Must have enough technical background to be able to create proper functional requirements and detail specifications.
• Ability to work effectively in both a team environment and independently, both with internal and external (partner) resources.

At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.

Our Hyperlearning workplace is grounded upon four principles

• Flexible work arrangements, Free spirit, and emotional positivity
• Agile self-determination, trust, transparency, and open collaboration
• All Support needed for the realization of business goals,
• Stable employment with a great atmosphere and ethical corporate culture