Buscamos un/a Senior Business Analyst con sólida experiencia en entornos IT y fuerte background en análisis funcional, que actúe como nexo estratégico entre el negocio y los equipos técnicos. La persona en este rol tendrá responsabilidad end‑to‑end sobre el análisis, la definición, propuestas de valor y el seguimiento de requerimientos, asegurando que las soluciones entregadas estén alineadas con las necesidades del negocio y con los estándares de calidad esperados.
Se trata de un rol con alta exposición regional, interacción constante con stakeholders internacionales y un impacto directo en la calidad del delivery y la experiencia del negocio.

Here at iSmash we believe that when people need help with their technology they should be able to find somewhere that's convenient, quick and provides the highest quality and friendly service at a price that doesn't cause the same worry as a broken phone.
We are the trusted chain of repair centres for smartphones, tablets and computers. We distinguish ourselves as the leading tech repair service online and in-store, with over 900,000 repairs to date since 2013.
We currently have 38 repair stores across the UK and are expanding rapidly. A national post in service and our head office manages business services for our large range of corporate clients.
As a Business Account customer you can receive:
- Dedicated Account Manager
- Ultra-Fast Repairs
- Special rates
- Monthly Benefits
E: business@ismash.com
T: 020 7657 1195
All of the outstanding services we offer are only available through our outstanding people. We're always looking for passionate and curious people who know their way around a circuit board.
In exchange we offer an exciting and varied career that allows you to use your technical capabilities to help deliver amazing service to our customers when they need it most.
We also provide you with an environment to learn and grow along with some very personalised benefits.
If you'd like to find out more, please check out our careers page on our website below or send us an email at Careers@iSmash.com