Job Description

Who We Are

At Academy Sports + Outdoors our vision is to be the best sports + outdoors retailer in the country — but what truly sets us apart is our people. We’re a passionate, purpose-driven team that’s as committed to each other as we are to our customers.

We’ve spent over 80 years building a culture that puts people first. We believe in creating opportunities for growth, fostering meaningful connections, and supporting every Team Member’s journey. What fuels us? Our belief in the power of fun.

Here, you won’t just help customers gear up for their next adventure — you’ll launch one of your own. Whether you're starting out or leveling up, Academy is a place where fun can’t lose!

Education:

• Bachelor's degree in Computer Science, Business Management, Marketing, or relevant field of study required
• Certified Competency in Business Analysis (CCBA) preferred

Work Experiences:

• 5+ years of Business analysis experience, including demonstrated experience in leading system changes and system analysis, preferred
• Related experience preferred in the following areas:
• Supply Chain Systems if supporting Supply Chain
• Merchandising systems (Oracle Retail Management or similar tool, application)
• Retail store systems if supporting Store Systems
• Financial, HR, Legal, and other retail support systems if supporting Back Office Systems
• Very good experience in process mapping, process flows, and process modeling required
• Experience in running design/solution meetings, documentation of BRD, and FSD
• Experience in supporting QA/UAT, validating business scenarios/use cases
• Experience leading multiple, disparate stakeholders through the design of large, complex projects, processes, and technology solutions while operating within a software delivery lifecycle preferred

Skills:

• Excellent interpersonal, written, and verbal communication skills, with the ability to interface effectively with individuals at various levels, both internal and external
• Analytical, with strong problem-solving abilities and creative resolution skills
• Self-motivated, with the ability to work on multiple projects in a fast-paced environment
• Ability to remain organized, pay strict attention to detail, and meet multiple critical deadlines at once
• Understand software delivery lifecycle with a focus on requirement management and system analysis
• Ability to represent complex issues based on comprehensive analysis holistically and understandably.
• Demonstrated ability to lead workshops with senior-level participants
• Ability to brainstorm and lead efforts to gather, document, and validate requirements where business expertise is lacking or non-existent, i.e., “find a way” and accomplish the mission
• Demonstrated ability in advanced system analysis and problem-solving
• Demonstrated ability in developing and presenting data analysis results in a meaningful way for business senior managers and executives to easily comprehend quickly as part of the decision-making process
• Display an excellent understanding of upstream and downstream applications and the implications of proposed requirements and/or solutions.
• Rapid absorption of new information or new domain knowledge. Quick learner – able to pick up new concepts, methods, and obtain a deep understanding of systems and interfaces
• Significantly influence IT and business stakeholders
• Confidently present findings to senior management and executives
• Develop and deliver powerful presentations by positioning content and objectives appropriately (i.e., positive versus negative tone) for the audience.
• Understanding of organizational relationships and dynamics
• Excellent analytical skills with the ability to use key tools to dive deep and provide analysis consistently on performance metrics
• Proven knowledge and robust understanding of domain-related areas and processes
• Excellent knowledge of information systems concepts and IT trends
• Strong Microsoft Office program experience, including Excel, Word, PowerPoint, and Visio
• Ability and willingness to play the role of a Project Manager and drive end-to-end execution of one or more small/medium-scale initiatives

Responsibilities:

• Serve as workstream lead for Solutions Delivery in managing issues and ensuring proper escalation management as required
• Participate and contribute to Solution Review Board sessions or other approval processes as required by Academy project governance
• Provide effective communication to the cross-functional teams and project leadership promptly
• Participate & contribute to the Request for Information (RFI) & Request for Proposal (RFP) Process
• Participate and contribute to creating ROI and business case documents related to project requests
• Lead discussions with project and business teams to understand and document the current state and desired process flows, use cases, and mockups
• Lead discussions with project and business teams to understand and document business requirements, making recommendations in their domain/application-related areas
• Create and obtain approval for Business Requirements, Functional Specifications, and Data Mapping Documents
• Provide recommendations for business process changes internally within IT & to business partners
• Understands cross-functional impacts to applications and integrations within their domain while creating applicable deliverables
• Lead discussions and ensure understanding of functional changes to the IT design, development & testing teams
• Serve as workstream lead for Solutions Delivery in the development of schedules, delivery of application enhancements, and scope management
• Serve as Functional expert in documenting use cases and reviewing test case scenarios outlined by SQA, including traceability Matrix
• Triage defects during the SQA & UAT testing phases and coordinate with appropriate teams for resolution, lead discussions with project and business teams to document issues and identify a solution
• Lead and coordinate knowledge transfer sessions and create deliverables for a transition of changes to the IT Support team
• Lead Go-Live related activities, including Implementation Plan creation, creation of Request for Change (RFC), post-Go-Live stabilization, and Hypercare stabilization
• Continue serving as lead and SME for all completed projects, enhancements, business continuity work, and level 4 support
• Conduct functional training sessions and serve as a mentor for other Business Architects
• Recommend process improvements and provide feedback pertaining to standard artifact templates and business processes
• Document and maintain business & IT process flow repositories
• Able to execute above responsibilities for multiple large to enterprise-sized projects simultaneously

Physical Requirements & Attendance

• Regular attendance required
• Flexible work schedule to support business needs
• Acceptable level of hearing and vision to perform job duties
• Adhere to company work hours, policies, procedures, and rules governing professional staff behavior

Equal Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law. ​