Dexcom

Sr. Business Analyst, GBS Service & Digital Enablement

Dexcom  •  Vilnius, LT (Hybrid)  •  9 days ago
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Job Description

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

The Service Management Digital team within GBS enables scalable, technology‑driven solutions that support Engagement & Service Management pods across the enterprise. The team partners closely with Pod Leads, IT, and PMO to translate strategic priorities into well‑designed digital solutions through strong requirements discipline, process design, and data clarity. As a Senior Business Analyst, you will be a key contributor to shaping how digital enablement supports GBS growth, reliability, and reuse.

Where you come in:

  • You support the Digital Enablement Lead in translating pod strategies into detailed requirements, process designs, and data artefacts that enable scalable solutions.
  • You lead workshops and stakeholder interviews to document current-state processes, identify pain points, and define desired future-state outcomes.
  • You develop and maintain high-quality BRDs, user stories, process maps, and data mapping documents under the guidance of the Digital Lead.
  • You partner closely with IT, PMO, and Pod Leads to clarify requirements and ensure they are complete, testable, and clearly understood.
  • You support the planning and execution of User Acceptance Testing (UAT), including defect tracking, managing change requests, and maintaining enhancement backlogs.
  • You contribute to the standardisation of documentation, requirements, and delivery practices across Service Management pods.
  • You balance work across multiple initiatives in parallel, ensuring quality, consistency, and adherence to agreed standards.

What makes you successful:

  • You bring experience in business analysis, process improvement, or systems implementation roles.
  • You demonstrate strong documentation and facilitation skills, with hands-on experience using process mapping and requirements tools.
  • You are comfortable working across both technical and business stakeholders, translating needs into clear, actionable requirements.
  • You understand how to structure requirements to support testing, validation, and downstream delivery.
  • You are highly organized, detail-oriented, and able to manage multiple workstreams simultaneously.
  • You communicate clearly and proactively, helping teams stay aligned and minimizing the risk of rework.
  • You are comfortable working in environments with changing priorities and evolving solutions.
  • Your experience working in GBS, shared services, or multi-functional environments is considered an advantage.
  • You are familiar with data modelling concepts and integration patterns, which is considered an advantage.
  • Your experience translating business needs and requirements into technical insights and capabilities is considered an advantage.
  • Your strong execution mindset with attention to detail and a commitment to quality is considered an advantage.

What you’ll get:

  • A comprehensive onboarding and training on the job.
  • Opportunity to work in a diverse and inclusive environment with colleagues representing 51 different nationalities.
  • Hybrid working model, offering the flexibility to work both remotely and in a modern, well-equipped office space.
  • 5 additional vacation days, with potential for more for parents, students, and other cases with approval.
  • Opportunity to work from other countries for up to 30 days per year.
  • Health Insurance including reduced premiums available for dependents.
  • Life and Accident insurance coverage.
  • 3rd Pillar Private Pension plan.
  • Health and Wellness programs, including access to online coaching and therapy sessions 
  • Fertility, Family forming, Menopause and Men’s health support services.
  • Regular team-building events that foster collaboration and connection.
  • Best-in-class training and career development programs.
  • Exclusive discounts on restaurants, spas, clothing, gyms, entertainment, and more.
  • Access to a fitness tracking app with rewards for staying active.
  • Free parking space at the city center office location. 
  • Language premium allowance if applicable.

Travel Required:

0-5%

Experience and Education Requirements:

​ Typically requires a Bachelor’s degree in a technical discipline, and a minimum of 5-8 years related experience or a Master’s degree and 2-5 years equivalent industry experience or a PhD and 0-2 years experience.

FlexWorkplace

Your primary location will be your assigned Dexcom site, but you may work part of the week from a home office. You must live within commuting distance of your assigned Dexcom site (typically within an hour’s commute).

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

Monthly base salary for this position is from €3,959.58 to €4,891.25 gross. Final offer will depend on your qualifications, competencies, and professional experience.

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Dexcom

About Dexcom

Empowering People to Take Control of Health

Dexcom Corporation (NASDAQ DXCM) has been a pioneer in glucose sensing for more than 25 years. Since 1999, we have developed innovative technologies that transformed how people manage diabetes. Our products are part of people’s daily lives, empowering them to live confidently and feel more in control, free to pursue their dreams.

Headquartered in San Diego, California, with operations around the world, Dexcom leads by listening to the needs of users, caregivers, and providers, to simplify and improve glucose management.

Industry
Manufacturing & Production
Company Size
5,001-10,000 employees
Headquarters
San Diego, California
Year Founded
1999
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