Job Number:

Key Responsibilities:

·This position schedules customer events and ensures required resources are identified, planned, organized, and scheduled.

·Serves as a key contact to customers requesting training. Coordinates customer’s schedules with instructor’s schedules and available resources. Records and amends schedules to customer’s changing needs.

·Allocates resources and instructors to scheduled training. Must comply with international flight training guidelines with emphasis on EASA.

·SABA program management for customer registrations

·Determines booking types and creates class lists.

·Schedules computer based training, classroom training, briefings, and simulator training.

·Confirms client/students schedule via phone and/or email.

·Communicates and coordinates with the Director of Training, Sales, Compliance and Customer service.

Financial Responsibilities:

·accounts payable, accounts receivable, invoicing tasks, value added tax and income tax reporting and filing.

Qualifications and Experience:

·Must have excellent written and verbal English communication skills, with strong interpersonal skills.

·Ability to master the use of a complex scheduling program. Experience in Wall Chart scheduling program system preferred.

·Ability to organize work flow from multiple and overlapping schedules.

·Ability to deal with change, delays, or unexpected events.

·Attention to detail and good multitasking skills; ability to work on multiple tasks and projects simultaneously.

·Must have excellent computer skills.

·Minimum of five years experience with scheduling.

·Solid financial background

·Bachelor’s degree or equivalent experience.

·SAP and SABA knowledge/experience

·Fluency in English – read, speak, write. Fluency in Spanish is highly preferred.