Job Description

Classification: Contract

Contract Length: 12-months

We are seeking a Business Analyst to join our EBA Operations team. This role has a strong emphasis on Kronos iSeries, UKG WFM Pro, and Lawson. The ideal candidate brings deep experience in mergers and acquisitions, strong analytical skills, and hands-on expertise with workforce management and enterprise systems.

Responsibilities

• Primarily, supports and leads all merger and acquisition project work.
• Lead business analysis efforts for mergers and acquisitions, including system assessments, integration planning, data mapping, testing, and implementation activities.
• Partner with business leaders and stakeholders to gather, document, and validate business requirements.
• Analyze current business processes and identify opportunities for system enhancements and operational efficiencies.
• Define project scope, objectives, deliverables, and success metrics for technology and business initiatives.
• Serve as the subject matter expert for UKG Workforce Management (WFM), Kronos iSeries, and other supported applications.
• Coordinate system upgrades, patches, enhancements, and testing activities.
• Develop functional specifications, process documentation, workflow diagrams, and business requirements documents.
• Lead cross-functional project teams and direct the work of analysts, administrators, consultants, and other project resources as needed.
• Facilitate meetings, workshops, and stakeholder reviews to drive alignment and decision-making.
• Collaborate with IT teams and vendors to troubleshoot system issues and ensure timely resolution.
• Support data governance, reporting, auditing, and compliance activities related to workforce and enterprise systems.
• Identify risks, dependencies, and potential impacts associated with business and system changes.
• Provide end-user training, knowledge transfer, and ongoing support for implemented solutions.
• Recommend innovative solutions and best practices to improve system performance, scalability, and user experience.
• Ensure system configurations and business processes align with organizational goals and strategic objectives.

Requirements

• Bachelor’s degree in information systems, Computer Science, Business Administration, Human Resources, or a related field.
• 6–8 years of experience as a Business Systems Analyst, Systems Analyst, Applications Analyst, or related role.
• Experience leading or supporting merger and acquisition (M&A) integration projects.
• Hands-on experience supporting UKG Workforce Management (WFM), Kronos iSeries, or similar workforce management applications.
• Strong experience gathering and documenting business and functional requirements.
• Demonstrated ability to lead complex projects and coordinate multiple stakeholders.
• Experience with system implementation, integration, testing, and change management activities.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent written, verbal, and presentation communication skills.