This
position serves as the senior IT Business Analyst for MDOC’s mission critical
applications. Collaborates with MDOC clients and DTMB professionals to develop
requirements, analyze data in support of projects, make recommendations for
process and business flows, and develop consensus on both business and system
requirements. This position will take on a leading role in completing the
activities associated with Request for Proposals (RFP), estimating costs to
complete projects, establishing action plans, completing impact analysis, and
implementing test strategies. Serves as a liaison to vendors, and an IT system
owner representing the agency for impact and strategic planning. Engage with
the MDOC in establishing and fulfilling the Agencies strategic goals and
objectives through exemplary delivery of IT Services. Inform and escalate
issues and risks in a timely manner. Participate in DTMB or statewide IT
initiatives as necessary. Other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
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Knowledge of business
analysis methodologies and process modeling.
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Knowledge of IT project planning, development, and
implementation with the ability to apply that knowledge to the development of
requirements and RFP narrative.
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Knowledge of the Software Development Lifecycle and related
methodologies e.g., Agile, CMMI, or other industry standard.
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Knowledge of application development environments and related
tools.
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Experience in the
estimation, planning and forecasting of projects.
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Experience in the
documenting and gathering business, functional or technical requirements for
software projects.
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Ability to effectively make oral and written reports and
presentations.
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Advanced proficiency with all MS Office applications, MS
Project and Visio.
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Ability to draft requirements for Request for Proposals (RFP)
for the procurement of IT solutions and services.
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Ability to perform project level analysis and produce project
analysis documentations such as swim lanes, sequence diagrams, use cases, etc.
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Ability to work on complex business problems, analyzing and
evaluating current business methods and procedures for improvements.
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Ability to direct and organize requirement capture
activities; to establish project goals and objectives that support the DTMB and
MDOC strategic plans.
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Ability to identify problems, evaluate alternatives, exercise
sound judgment, and implement effective solutions; to develop and evaluate
policies and procedures; and prepare reports.
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Ability to communicate effectively with vendors, customers,
and enterprise technology management
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Ability to build and maintain effective relationships with
cross-departmental and inter-agency teams; including effective communication
skills with technical and non-technical groups.
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Ability to organize
and develop test plans and test cases working with business subject matter
experts.
EDUCATION:
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Bachelor's degree desired. Should
be a degree in or related to: computer science, data processing, computer
information systems, data communication, networking, systems analysis, computer
programming, information assurance, IT project management or mathematics.

Novalink Solutions LLC (Novalink) is a global consulting and engineering services company. The company provides temporary and permanent staffing services in a variety of areas including Information Technology, Accounting/Finance, Engineering, Insurance, Healthcare, Marketing/Operations, Government Affairs, and Administration. Relying on core competencies of its people and agile processes, Novalink commits to deliver highest quality of service to clients and partners at the most optimal pricing.
Novalink has a global network of experienced and dedicated technical professionals. The Company’s executive team members have an average of twenty (20) years in the Telecommunications and Information Technology areas along with proven experience in executive leadership and strategy implementation. Novalink has its main office in Atlanta, GA.
Novalink has three core business units (1) Managed Engineering Services and (2) Staff Augmentation Services in the areas of expertise in IT/Software Engineering and Telecommunications/Wireless Network Engineering and (3) Non-Executive Staffing Services. Novalink’s targeted markets include Government, Telecommunications companies, Insurance, Energy, Healthcare, and Utilities. Its current client list includes thirty five (35) State governments and several Fortune 500 companies in various target markets. Novalink is Federal GSA Schedule 70 Contract Holder.
Based out of Atlanta, with offices in New York, Maryland, North Carolina and Texas, Novalink’s primary customers are government agencies, telecommunications companies, the healthcare industry, along with energy and utilities.