Job Description

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

This role serves as the primary liaison between Ameriprise Bank and AEIS, ensuring alignment between business objectives and technology solutions. The position partners closely with business and IT teams to translate business needs into well‑defined technical requirements and support the delivery of business‑critical initiatives.

• Act as the primary point of contact between Ameriprise Bank and AEIS for business and technology initiatives

• Translate Ameriprise Bank business requirements into clear, concise, and actionable technical specifications

• Provide detailed analysis of business needs to support complex, business‑critical solutions

• Collaborate with cross‑functional teams to resolve technical and functional issues

• Ensure requirements are accurately captured, documented, and communicated across stakeholders

• Participate in system and user acceptance testing to validate solution outcomes

• Drive issue identification, escalation, and resolution throughout the project lifecycle

• Support implementation and post‑deployment checkout activities

• Develop and maintain procedural documentation, process flows, and user manuals

Qualifications

• Bachelor's degree or equivalent

• 5-7 years relevant experience

• Strong experience working between business and technology teams

• Ability to analyze complex business processes and technical systems

• Proven skills in requirements gathering, documentation, and stakeholder communication

• Experience supporting testing and implementation activities

• Strong problem‑solving and collaboration skills

Visa Sponsorship

Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process

Base Pay Salary

The estimated base salary for this role is $81,700- $112,300/ year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.

Full-Time/Part-Time

Full time

Exempt/Non-Exempt

Exempt

Job Family Group

Business Support & Operations

Line of Business

CLEAR Clearing

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.