Job Description

emergiTEL is hiring a Senior Business Analyst for our client in the banking industry This is a Contract role.
Compensation: $72 - $90/hour
Location: Remote
(English)


We are seeking a highly motivated and experienced Senior Business Analyst to join our team and play a key role in the evolution of digital onboarding and sales generation. The successful candidate will be responsible for leading the business analysis efforts for this project, including gathering and documenting requirements, performing gap analysis, and collaborating with stakeholders and project teams to ensure the successful delivery of the project. The ideal candidate will have a combination of technical expertise, excellent communication skills, and exceptional business analysis abilities.
Responsibilities:

• Lead the Business Analysis activities, including working with other BAs, Product, and UX partners for a technically complex solution to enable initial customer creation and easy ordering of banking products.
• Gather and document business requirements from stakeholders through interviews, workshops, and surveys.
• Analyze business requirements to identify pain points, inefficiencies, and opportunities for improvement.
• Conduct gap analysis to assess the differences between the current state and the desired state of the system, highlighting areas for enhancement.
• Work closely with technical teams (product managers, user experience, architect, developers, testers) to ensure accurate and efficient implementation of product features.
• Develop use cases and user stories to capture the functional requirements of the system, ensuring that all user needs are met.
• Actively participate in Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Facilitate backlog grooming and refinement sessions to ensure user stories are well-defined, estimated, and ready for development.
• Translate business requirements into detailed functional specifications and technical requirements for system implementation.
• Create data models and process flows to document business processes.
• Identify and document non-functional requirements, such as performance, security, and scalability.
• Develop and maintain a comprehensive requirements traceability matrix to ensure that all requirements are accounted for and tracked throughout the project lifecycle.
• Guide and actively participate in UAT to validate that the system meets the business requirements and user expectations.

Required Skills and Experience:

• Strong understanding of business analysis principles, methodologies, and best practices.
• Excellent written and verbal communication skills, with the ability to effectively convey complex technical concepts to both technical and non-technical audiences.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with both business and technical stakeholders.
• High drive and accountability to manage multiple priorities in a complex project environment while owning, driving, and closing their deliverables at a fast pace.
• Experience documenting complex technical APIs, system integrations, and data flows.
• Ability to work independently and as part of a cross-functional team, managing multiple priorities and deadlines simultaneously.
• Strong analytical and problem-solving skills, with the ability to identify and address potential risks and challenges proactively.
• Ability to learn quickly and adapt to changing environments.
• Experience working with Agile development methodologies and the ability to adapt to changing project requirements.
• Proficiency in requirements management and documentation tools (e.g., Jira and Confluence).

Additional Skills "Nice to Have":

• Bachelor's degree in business administration, computer science, or a related field.
• 5+ years of experience in business analysis, preferably in the banking industry with a Fintech.
• Experience or understanding with SAP Account Origination.
• Understanding of Product Management.
• Demonstrated experience in facilitating backlog refinement sessions.
• Experience in website and mobile application development.

What are the top 3-5 must have skills for this position? (Required for the submission form to Procurement)

• Strong understanding of business analysis principles, methodologies, and best practices.
• Excellent written and verbal communication skills, with the ability to effectively convey complex technical concepts to both technical and non-technical audiences.
• Ability to work independently and as part of a cross-functional team, managing multiple priorities and deadlines simultaneously.
• Experience working with Agile development methodologies and the ability to adapt to changing project requirements.

Vacancy Status / Statut du poste

This is an active position currently open for hiring. 
Use of Artificial Intelligence / Utilisation de l'intelligence artificielle

No artificial intelligence (AI) is used in the screening or selection process. All applications are reviewed by our recruitment team.
Equal Opportunity / Égalité des chances

emergiTEL is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of background. Hiring decisions are based solely on skills, experience, and qualifications relevant to the role.