Job Description

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support many industries worldwide. You will have the opportunity to develop yourself through meaningful service work and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer:

• Competitive salary and bonus plan

• We offer incentive programs for turning in referral leads and quoting planned service agreements or L&M up to 6% payout of the sale value

• Paid vacation/holidays/sick time -10 days of vacation first year

• Comprehensive benefits package including 401K, medical, dental, and vision care – Available day one

• On the job/cross training opportunities

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• Check us out!: https://youtu.be/pdZMNrDJviY

Under minimal supervision, this role serves as a senior, hands-on Building Automation Systems (BAS) and Commercial HVAC expert supporting both service and construction project environments. The Senior / Lead Technician is responsible for technical execution, quality control, and leadership in the field while delivering reliable system performance and strong customer outcomes.

This position combines advanced technical expertise, construction/startup leadership, customer-facing responsibility, and mentorship of junior technicians.

What You Will Do

• Commission, troubleshoot, program, and optimize BAS and HVAC systems to ensure proper integration, functionality, and performance.
• Execute work across construction projects, retrofits, and service environments, including occupied facilities.
• Serve as a senior technical resource and escalation point for complex mechanical, electrical, and controls issues.
• Interface directly with customers, general contractors, project managers, and internal teams to ensure work is installed per scope, executed safely, and turned over cleanly.
• Represent the company as a trusted technical and customer partner, with future responsibility for customer success and relationship management.

How You Will Do It

BAS / Controls – Construction & Project Execution

• Lead and oversee BAS field installation activities, including controller placement, panel mounting, device installation, and network topology verification.
• Perform point-to-point checkouts, wiring validation, sensor and actuator calibration, and device addressing.
• Load, configure, and adjust controllers and sequences within approved scope and standards.
• Lead startup, functional performance testing, and commissioning activities; validate sequences of operation and resolve deficiencies.
• Coordinate closely with electricians, mechanical contractors, general contractors, and other trades to resolve conflicts and maintain project schedules.
• Develop redlines, markups, and as-built corrections to support engineering updates and project closeout.
• Support project managers with submittal reviews, material tracking, equipment schedules, and coordination meetings.

Technical Service & Troubleshooting (Senior/Expert Level)

• Diagnose and resolve complex mechanical, electrical, and controls issues across commercial HVAC systems, including RTUs, AHUs, chillers, boilers, VAVs, and hydronic systems.
• Perform advanced diagnostics utilizing trend data, metering, pressure/temperature analysis, and sequence validation.
• As directed, execute preventive maintenance, corrective repairs, and system optimization with a strong first-time-fix mindset.
• Identify and recommend retrofit, upgrade, and optimization opportunities discovered during service activity.

Programming, Commissioning & Integration

• Modify, test, and validate BAS programming, logic blocks, alarms, schedules, and graphics in accordance with internal standards.
• Support commissioning and turnover for both service and construction projects.
• Troubleshoot and resolve communication and integration issues (BACnet, MS/TP, IP-based systems, and proprietary networks).

Customer Consultation & Customer Success

• Act as a senior, customer-facing technical resource, clearly communicating findings, system performance, and recommendations.
• Provide field-driven recommendations for system improvements, energy strategies, and long-term reliability.
• Support sales and project teams with site assessments, scope clarifications, and technical documentation.
• Serve as the foundation for future Customer Success Manager–type responsibilities, ensuring customer satisfaction, trust, and repeat business.

Leadership, Mentorship & Team Development

• Serve as the technical escalation point for BAS, HVAC, and system integration challenges.
• Mentor and train junior technicians, reinforcing troubleshooting methodology, quality expectations, and safety practices.
• Lead small installation, startup, or commissioning crews on projects as required.
• Prepare for future responsibility managing technicians, leading teams, and contributing to workforce development.

Documentation & Project Closeout

• Accurately complete service reports, commissioning forms, punch lists, as-builts, and turnover documentation.
• Assist with closeout packages, O&M manuals, and customer training.
• Ensure documentation supports billing milestones, warranty compliance, and long-term system support.

Safety (Non-Negotiable)

• Lead by example in compliance with all safety requirements, including LOTO, PPE, fall protection, confined space, and electrical safety.
• Provide onsite safety leadership when directing or working alongside other technicians or subcontractors.

Work Schedule & Commitment

• Willingness and availability to work shutdowns, extended hours, nights, weekends, and overtime as required to meet project schedules, commissioning timelines, and customer commitments.

What We Look For

Required

• 20+ years of commercial HVAC and BAS experience across service and/or construction.
• Advanced ability to read and interpret schematics, control drawings, sequences, submittals, and risers.
• Proven experience with BAS installation, commissioning, controller configuration, and system integration.
• Strong communication skills and ability to work independently while leading others.

Required

• BAS platform certifications or training (Metasys, Tridium, FX, Distech, Siemens, etc.).
• Experience leading BAS install teams, startup crews, or service technicians.
• Experience with large-tonnage equipment, hydronic systems, VFDs, and airflow diagnostics.
• Demonstrated success on retrofit, modernization, and complex commissioning projects.

Physical & Work Environment

• Ability to work in mechanical rooms, rooftops, and tight-access environments.
• Ability to lift, move, and handle tools, materials, and equipment required for the job.

HIRING SALARY RANGE: $100-140k (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical
profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law If you are an individual with a disability and you require an accommodation during the application process, please visit here