Job Description

Senior Auditor – Consumer Lending

The Internal Audit team at Citizens is hiring a Senior Auditor on our Consumer Lending team. The Internal Audit team is comprised of skilled professionals with the mission of consistently providing the Board, Audit Committee, Shareholders, and Executive Management with an independent and objective view of the effectiveness of the bank’s control environment, risk management practices, and culture.

The Senior Auditor will participate in audit activities primarily relating to the Consumer Lending products, including credit cards, student loans, home equity lines of credit, and unsecured loans. The audits will cover the full product life cycle, including marketing, underwriting, account opening, servicing, collections, and recovery.

As part of our team, you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself. As the Senior Auditor, you will deliver a defined, typically high-risk aspect of audit engagement, through operational delivery of audit work under supervision, across Citizens’ various business lines, in line with methodology, standards, and procedures. You will be responsible for executing audits to ensure that bank policies, processes, and procedures are being followed, and that internal controls are in place, adequate, effective, sustainable, and efficient. Most importantly, you will feel valued for who you are and supported to achieve what’s important to you, personally and professionally!

Primary responsibilities include

• Prepare for upcoming assigned audits by reading relevant background material and/or review prior audit work.
• Identify risks and controls in key businesses and design test plans to assess the effectiveness of controls.
• Perform detailed test work, applying bank, industry, and regulatory guidance.
• Produce clear, complete, concise, and well-organized workpapers in accordance with Internal Audit’s Methodology.
• Present potential issue(s) and/or other relevant information to Internal Audit and business line management, effectively communicating key information.
• Validate the remediation of issues to ensure risk is sufficiently mitigated.
• Act as lead auditor on sections of large audit engagements or lead auditor on small audit engagements, with responsibility for supervision of Staff Auditors.
• Execute certain routine team responsibilities, such as performance of continuous monitoring activities, team scheduling, or representing the Internal Audit team at meetings with business line management.

Qualifications, Education, Certifications and/or Other Professional Credentials

• 3-5 years of experience in the field of internal audit, risk management, and/or consumer banking.
• Ability to work in a team environment, and independently when required.
• Ability to handle multiple projects simultaneously using planning and organizational skills.
• Ability to exercise critical thinking and work under tight deadlines.
• A high level of accuracy and attention to detail and ability to follow structured methodology.
• Strong verbal and written communication skills.
• Ability to effectively build and manage relationships with stakeholders.
• Ability to train and develop junior team members.
• Proficiency in Microsoft Word and Excel.
• Bachelor’s degree required.
• Prior audit experience preferred.
• Intermediate understanding of bank regulations and industry practices is a plus.
• Travel 5 – 10%

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: Monday - Friday, 8:00 am to 5:00 pm

Pay Transparency

• The salary range for this position is $95,000 - $124,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
• We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits

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Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.