If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.
The Sr. Associate, Large Business Digital Solutions, is responsible for defining and executing the digital Solutions experience for large business customers. This role leads strategy, development, and enhancements for digital access to and delivery of existing and new Business Solutions products and services. This role partners closely with Sales, Marketing, Enablement, IT, and Customer Support, as well as third party vendors to ensure a valuable and value-creating experience for business customers.
Key Accountabilities
•Lead creation of roadmap, identifying customer needs through research, customer feedback, competitive intelligence and landscape review.
•Collaborate with Sales, Business Solutions, Enablement, and Marketing to capture insights to inform roadmap.•Develop and own the agentic Solutions journey to provide customers value added insights and services.
• Work with technology on roadmap requirements, design, and delivery.
• Collaborate with Marketing and Enablement to develop training, content and campaigns to promote key features.
• Lead sales support and engage in customer meetings as needed to educate and drive adoption of digital capabilities.
• Establish KPIs and dashboards that measure adoption, engagement, conversion, and customer satisfaction.
• Monitor performance, triage issues, and drive evolution of ongoing roadmap of enhancements.
Education, Experience & Skill Requirements
•College degree; engineering, technology or business discipline a plus•5+ years of relevant work experience•Experience with technology/digital experience, marketing, energy•Experience in product development and/or project management a plus•Demonstrated track record of innovation and cross-functional collaboration•Strong verbal and written communications •Strong work ethic, attention to detail and a desire to constantly learn
Key Metrics
•Completion of digital solutions roadmap•Delivery of key roadmap milestones on time and within scope, with measurable business and customer impact•Demonstration of collaboration and alignment with cross-functional internal teams and external vendors
Job Family
General Services
Company
Vistra Retail Operations Company
Locations
Irving, TexasTexas
It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.
TXU Energy has a long-standing history of doing the right things for our customers. It starts with the basics — providing electricity plans with easy-to-understand terms and straightforward pricing you can count on. But our responsibility doesn't end there, and neither does our commitment to our customers.
TXU Energy is a subsidiary of Vistra (NYSE: VST), a leading Fortune 500 integrated retail electricity and power generation company based in Irving, Texas, that provides essential power resources to customers, businesses, and communities from California to Maine.
Vistra is the largest competitive power generator in the U.S., with a capacity of approximately 41,000 megawatts, or enough to power 20 million homes, operating in all of the major competitive wholesale markets in the country. Vistra is a leader in the energy transformation and expansion with an unyielding focus on reliability, affordability, and sustainability, powered by a diverse portfolio that includes natural gas, nuclear, coal, solar, and battery energy storage facilities. The company continues to grow its zero-carbon resources, operating the second-largest fleet of competitive nuclear power plants in the country, substantial battery energy storage capacity, and a growing number of solar facilities.
Vistra is one of the largest competitive electricity providers in the country and takes an innovative, customer-centric approach to retail, offering solutions to meet customers’ needs, including more than 50 renewable energy plans. Through its family of retail brands, Vistra serves approximately 5 million residential, commercial, and industrial retail customers. Learn more about how Vistra is powering a better way forward at vistracorp.com.
