Job Description

Essential Job functions

Program & Course Coordination

· Support in desinig and Coordinating short‑term workshops, long‑term certification programs, residencies, and advanced surgeon training programs at the Center of Excellence.

· Manage program calendars, course schedules, faculty availability, and participant registrations.

· Liaise with internal stakeholders (Scientific Education, Marketing, Sales, Technical Services) to ensure seamless program execution.

· Support visiting surgeons and trainees from residents to senior consultants throughout their learning journey.

Dry Lab & Facility Operations

· Oversee day‑to‑day operations of the Dry Lab, ensuring readiness for cataract and refractive training.

· Coordinate setup, usage, and maintenance of modern Alcon equipments

· Ensure compliance with safety, quality, and training protocols during all educational activities.

Faculty & Surgeon Engagement

· Coordinate logistics for national and international faculty, including scheduling, lab access, and program flow.

· Act as the primary point of contact for visiting surgeons, ensuring a high‑quality experience aligned with Alcon’s standards.

· Support live demonstrations, hands‑on sessions, dry lab transitions, and technology walk‑throughs.

Planning, Logistics & Administration

· Handle event logistics, including agendas, invitations, attendance tracking, feedback collection, and post‑program reporting.

· Coordinate with vendors, internal teams, and facility management for smooth operations.

· Maintain program documentation, SOPs, reports, and training records.

Cross‑functional Collaboration

· Work closely with Marketing and Phaco development teams to align programs with business objectives.

·Support product launches, technology showcases, and special educational initiatives conducted at the Center of Excellence.

·Assist in tracking KPIs related to program reach, attendance, utilization, and satisfaction.

Standard Minimum Requirements

• Education: University degree or equivalent in Life Sciences, Biomedical Engineering, Optometry, Healthcare Management, Marketing, or related field.

• Experience:
• 3–6 years of experience in scientific education, medical device training, healthcare program coordination, or clinical/educational operations.
• Prior experience working with ophthalmology, surgical training programs, or medical education centers or Phaco Development programs is highly preferred.
• · Exposure to cataract and refractive surgery environments is an advantage.

Language

• Fluent in English (spoken and written).
• Working proficiency in Hindi preferred; additional Indian languages are a plus.

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.